Impact of AI on Online Food Delivery Applications

• By Pratik Kanada
• 27-07-2022
• Artificial Intelligence

The concept of ordering food online and getting it delivered is massively popular these days. People are simply loving convenience and comfort. Whether it is a house party or an office party, whether it is long waiting lines to avoid on Sunday or not wanting to cook on bust weekdays, online food ordering fits every scenario. However, the industry of food ordering and food delivery keeps on evolving with each passing time. This enhances the user experience of the app and keeps the users loyal to the app.

Artificial intelligence and machine learning are one of the top trends not just in the food delivery app development but in the entire mobile app development industry. With this technology, instead of choosing from one or two restaurants, users can have plenty of options and can make a perfect choice.

How Artificial Intelligence is Making a Difference?
The online food delivery industry is at its peak. Even before artificial intelligence was not in play, online food ordering was working at its best. Users just have to order food from the mobile app and get the order delivered to the doorstep. This is before the advent of AI. Now just think that you are a vegetarian, you open a food delivery app, and get plenty of mixed suggestions of veg and non-veg items.

Sometimes, getting the food that you are looking for takes too much time

Artificial Intelligence in Online Food Delivery

1) Future Insight
We know the food delivery industry is one such that keeps on changing. So, when we say plan things better for the future, the question that arises is how to plan for an industry that is so fluctuating and uncertain. This is where AI comes into the picture. AI can help in delivering improved data and insights based on past records and trends.

AI takes into account all the factors affecting the trends before predicting future trends. It calculates things in an efficient manner before showing a road map to the future. The list of things to do and follow has all the data from most searched things to most visited restaurants and many more things.

2) Recommendation of Food
One of the most basic functions of using Artificial intelligence in mobile apps is recommending food. Just like AI suggests the movies and web series are based on the past watches of the user. Similarly, based on the previous food choices, the food delivery app suggests different cuisines based on your past orders. The algorithms of AI tracks user behavior from the time user register themselves with the app. AI calculates the likes and dislikes of the users, their choice of restaurants, frequently ordered food items, their customization, and their preferred combos.

3) Voice Ordering
We live in a world of Siri, Alexa, and Google Home. So, why not integrate this when it comes to food delivery mobile app development? With the advent of AI, food ordering apps are no longer sticking to just the traditional way of ordering. AI will allow users to place voice requests while ordering or searching for restaurants, and placing orders. It will enable the users to get ample data and improve the user experience.

4) Quick and Perfect Delivery
When any user orders food, all they expect is fresh and hot food delivered to them in the shortest span of time. Having artificial intelligence in mobile application development will allow organizations to fulfill the basic requirements in the most efficient way. Mobile apps that do not accept AI will end up providing a bad user experience and delayed deliveries. AI considers all the factors before a delivery partner for every delivery. It checks the location of the restaurant and assigned delivery partner, ratings and reviews given by the users, stages of food processing, and several other things. All these factors are difficult to integrate without the use of AI. The situation is the best fit for consumers, restaurants, and other delivery persons.

5) Customer Support
If you are a startup and you consider giving human consumer support. How many employees will be needed to hire for delivering the best customer support? Ample, I would say. Now, all these human resources can be replaced with artificial intelligence. This will save time, energy, and the cost of hiring people.

Wrapping Up
You have seen how an artificial intelligence app development company can help you take your food delivery business a step ahead. Stay modern, trendy, and tech dated with the advent of AI. Plenty of industries have adapted to the trend and it is high time you should now adapt to it as well. Hire the best mobile app developers to develop your project and deliver the best user experience to your users.