Melon

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4.5/5 (12 reviews)
+35929641780 info@melontech.com Visit Website

About Melon

Melon is a software development company based in Bulgaria. They are exceptionally good in app development teams that approximately match their clients’ needed technological skillset and experience. They are especially good at developing teams that closely match their clients’ demands technological skillset and experience.

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Game Development

Industries Served

Education Retail & E-commerce

Melon Reviews

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A platform our sales team adopted within the first week without a single complaint

Rupert Ashford / Director of eCommerce - Hargrove Retail PLC
Verified
Jan 08, 2026

Project summary: A merger had left us with two incompatible student information systems. We needed a consolidation path that preserved historical data, maintained service continuity, and met accreditation requirements.

What made the most difference in practice was the quality of the engineering judgment on this team. Not the ability to execute a specification — that is a baseline expectation. The ability to recognise when a specification was suboptimal, explain why, propose an alternative, and support the client in making a decision about it. That consultative dimension elevated the output beyond what the brief described and resulted in a product that is more fit for purpose than the one we had originally specified.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.5
Overall
4.5
Quality
4.5
Schedule
4.5
Cost
4.0
Communication
Project TypeCRM Development
IndustryEducation
Project Cost$10,000 to $49,999
DurationApr 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Hargrove Retail PLC, a growth-stage Education business based in Manchester, UK. As Director of eCommerce my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
Primarily CRM Development, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their CRM Development approach and the evidence base they provided — reference projects in Education contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Manchester, UK and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex CRM Development programme in the Education space and will deliver against a serious brief, this is the team.

Performance-first web development that Google Core Vitals confirmed was the right approach

Danielle Westbrook / Chief Digital Officer - BlueSky Retail Holdings
Verified
Jan 08, 2026

Project summary: An international expansion required multi-currency, multi-language, and multi-warehouse capabilities that our existing platform could not support without a fundamental re-architecture.

We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.

PROS

Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.0
Overall
4.0
Quality
4.0
Schedule
4.0
Cost
3.5
Communication
Project TypeWeb Development
IndustryRetail & E-commerce
Project CostLess than $10,000
DurationJul 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
BlueSky Retail Holdings is an established Retail & E-commerce organisation headquartered in Chicago, USA. My role as Chief Digital Officer covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Retail & E-commerce market but lacked the engineering depth internally to execute it. The Web Development requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
The core engagement was Web Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their Web Development approach and the evidence base they provided — reference projects in Retail & E-commerce contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Chicago, USA and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Retail & E-commerce sector looking for Web Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

FAQs

What services does Melon offer?
Melon provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Custom Software Development, Game Development, Mobile App Development, UI-UX Design and Web Development.
How much does it cost to hire Melon?
The cost of hiring Melon depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, Melon's typical hourly rate is around $25 - $49, with an average project cost of $25000+.
Which industries does Melon serve?
Melon has experience working with businesses across multiple industries, including Media & Entertainment, Education, Agriculture, Construction, Advertising & Marketing and Information Technology.
Is Melon suitable for startups?
Yes. Many startups choose companies like Melon because they offer MVP development, product consulting, scalable architecture, and dedicated development teams that help launch products quickly while managing development costs. For context, it has experience across industries such as Media & Entertainment, Education, Agriculture, Construction, Advertising & Marketing and Information Technology, and it reports a team size of 50 - 249 professionals.
Does Melon provide post-launch support and maintenance?
Many software development companies, including Melon, offer ongoing maintenance, bug fixes, performance optimization, security updates, feature enhancements, and technical support after project deployment. For context, its listed capabilities span Custom Software Development, Game Development, Mobile App Development, UI-UX Design and Web Development, and its average project cost is reported at $25000+.
Is Melon an offshore software development company?
Melon may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, its listed capabilities span Custom Software Development, Game Development, Mobile App Development, UI-UX Design and Web Development, and it has experience across industries such as Media & Entertainment, Education, Agriculture, Construction, Advertising & Marketing and Information Technology.
Which countries does Melon serve?
Melon may serve clients across multiple countries and regions, including Bulgaria, depending on market demand and business partnerships.
Does Melon develop SaaS products?
Yes, Melon may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has served clients in Bulgaria, and its listed capabilities span Custom Software Development, Game Development, Mobile App Development, UI-UX Design and Web Development.
Can Melon modernize legacy software?
Melon may provide legacy software modernization services, including re-platforming, code refactoring, and migration to modern frameworks or cloud infrastructure to improve performance and maintainability. For context, it has served clients in Bulgaria, and its typical hourly rate is around $25 - $49.
How do I request a proposal from Melon?
You can request a proposal from Melon by submitting your project requirements through its website contact form, email, or by reaching out directly to discuss your business goals and receive a tailored development estimate. For context, its listed capabilities span Custom Software Development, Game Development, Mobile App Development, UI-UX Design and Web Development, and its typical hourly rate is around $25 - $49.

Company Info

Founded 2003
Employees 50 - 249
Hourly Rate $25 - $49
Avg. Project Cost $10,000+
Client Rating 4.5/5 (12 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.5
Cost
4.5
Communication
4.5