Somo

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4.3/5 (12 reviews)
+6566323551 marketing@somoglobal.com Visit Website

About Somo

Their focus is on producing solutions for both clients and employees. They focus on raising barriers & friction from the customer and employee journey to re-engineer the whole experience. They have produced & structured their teams around a set of archetypal roles that have developed by providing hundreds of world-class products. They have developed & structured their teams around a set of archetypal roles that have developed by releasing lots of world-class products.

Services

Mobile App Development Web Development Enterprise App Modernization

Industries Served

Mining & Metals Legal Services

Somo Reviews

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Content platform our editorial team adopted without a single escalated support request

Marcus Holloway / SVP of Engineering - Vertex Cloud Dynamics
Verified
Jan 13, 2026

Project summary: Several years of incremental development had left us with a platform that was technically functional but strategically limiting. A structured rebuild was the agreed path forward.

Six months after go-live our platform is processing three times the transaction volume we specified in the original brief. The architecture choices made during discovery accommodated that growth without remediation work. That is the difference between a team that designs for what you tell them and a team that designs for what you are likely to need. We are in conversation about a Phase 2 engagement and I expect to be using this partnership for several years.

PROS

Architectural decisions designed for longevity rather than just the current brief, thorough automated test coverage, post-launch stability that validated every technical choice made during discovery

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.0
Overall
4.5
Quality
4.0
Schedule
4.0
Cost
4.0
Communication
Project TypeCMS Development
IndustryMining & Metals
Project Cost$50,000 to $149,999
DurationJul 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As SVP of Engineering at Vertex Cloud Dynamics I oversee technology investment and delivery across our Mining & Metals operations in Austin, USA. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
A competitive threat had accelerated our roadmap. We had planned a significant CMS Development investment for the following year. External pressure moved that timeline forward by six months and required us to find an external partner rather than attempting to build internally in the time available.
What services did the company provide for your project?
Primarily CMS Development, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Mining & Metals experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Austin, USA and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the CMS Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Mining & Metals network — in both cases to peers facing CMS Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

IT partner embedded deeply enough to understand our business, not just our ticket queue

Takashi Morimoto / Director of IT Strategy - Sakura Digital KK
Verified
Jan 02, 2026

Project summary: Matter management had become a significant overhead for our fee earners. Every hour spent on administration was an hour not spent on billable advisory work — the business case was straightforward.

The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.0
Overall
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Communication
Project TypeIT Managed Services
IndustryLegal Services
Project Cost$500,000+
DurationDec 2024 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Sakura Digital KK operates in the Legal Services sector with headquarters in Tokyo, Japan. In my role as Director of IT Strategy I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our IT Managed Services capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
The core engagement was IT Managed Services delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Legal Services sector looking for IT Managed Services expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

FAQs

What services does Somo offer?
Somo provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Enterprise App Modernization, Mobile App Development and Web Development.
How much does it cost to hire Somo?
The cost of hiring Somo depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, Somo's typical hourly rate is around $150 - $199, with an average project cost of $2500000+.
How long does Somo take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 50 - 249 professionals, Somo can scale resources based on project urgency.
How do I choose the right software development company?
When selecting a software development company like Somo, consider its portfolio, client reviews, industry expertise, technical capabilities, communication process, pricing model, project management approach, and post-launch support. For context, it has served clients in Singapore, and its average project cost is reported at $2500000+.
Does Somo offer dedicated developers?
Yes, many companies like Somo provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, it has served clients in Singapore, and its typical hourly rate is around $150 - $199.
What engagement models does Somo provide?
Somo may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, it has experience across industries such as Advertising & Marketing, Government & Public Sector, Mining & Metals, Nonprofit & NGO, Aerospace & Defense and Sports & Fitness, and its listed capabilities span Enterprise App Modernization, Mobile App Development and Web Development.
Can Somo build AI-powered applications?
Many modern software development companies, including Somo, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, its listed capabilities span Enterprise App Modernization, Mobile App Development and Web Development, and it has been operating since 2009.
Does Somo develop SaaS products?
Yes, Somo may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has served clients in Singapore, and its typical hourly rate is around $150 - $199.
What is Somo's software development process?
Somo typically follows a structured software development process that may include requirement analysis, UI/UX design, agile development sprints, quality assurance testing, deployment, and post-launch support. For context, it has served clients in Singapore, and it has been operating since 2009.
How do I request a proposal from Somo?
You can request a proposal from Somo by submitting your project requirements through its website contact form, email, or by reaching out directly to discuss your business goals and receive a tailored development estimate. For context, it has served clients in Singapore, and its average project cost is reported at $2500000+.

Company Info

Founded 2009
Employees 50 - 249
Hourly Rate $150 - $199
Avg. Project Cost $60,000+
Client Rating 4.3/5 (12 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.3
Cost
4.3
Communication
4.3