Swipe & Tap

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4.5/5 (11 reviews)
+441162160660 hello@swipeandtap.co.uk Visit Website

About Swipe & Tap

At Swipe & Tap, they pride themselves on the work they make and this is essential to the culture of their business. Their talented team takes ideas from concept to reality. Their mission is to develop great mobile app solutions for their customers to help enhance business processes or extend clients brand awareness. Their team, of extremely experienced developers, give a range of skills intelligent of designing and developing.

Services

Web Development UI-UX Design Android App Development iOS App Development

Industries Served

Insurance

Swipe & Tap Reviews

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Security posture transformed from a liability to a genuine sales differentiator

Priscilla Tan / Head of Engineering - AsiaPac FinTech Pte Ltd
Verified
Feb 21, 2023

Project summary: Claims fraud detection had been rule-based for years and we were losing ground to more sophisticated patterns — we needed a machine learning model built on our own historical data.

Our industry has specific compliance requirements that many generalist agencies struggle with. This team came with working knowledge of the relevant frameworks, asked pointed questions about our obligations, and built controls into the architecture rather than bolting them on at the end. Our compliance team reviewed the delivered system and had only minor observations, which is genuinely unusual for a first-pass review. That domain awareness saved us significant remediation cost.

PROS

Architectural decisions that will serve us for years rather than just solving the immediate problem, knowledge transfer that left our team genuinely capable, no scope creep at all

CONS

The volume of quality documentation they produced was genuinely impressive but also meant our team needed dedicated time to review it properly — a minor process point, not a complaint

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCybersecurity
IndustryInsurance
Project Cost$500,000+
DurationOct 2024 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at AsiaPac FinTech Pte Ltd, a mid-sized organisation in the Insurance sector headquartered in Singapore. My remit as Head of Engineering covers everything from infrastructure to product development. We had reached a point where our internal engineering capacity was not sufficient to execute our roadmap without an experienced external partner.
What specific problem or business challenge led you to hire this company?
The immediate trigger was a performance failure during our peak trading period that cost us measurably in both revenue and client trust. The root cause was architectural and our internal team did not have the Cybersecurity expertise to address it properly. We needed specialists.
What services did the company provide for your project?
Primarily Cybersecurity, though the scope naturally touched adjacent areas. They handled architecture design, implementation, integration with our existing systems, performance testing under realistic load, and knowledge transfer to our internal team. The breadth of what they covered without requiring us to bring in additional vendors was one of the reasons the project ran efficiently.
Why did you choose this company over other providers you considered?
Their portfolio included two projects that were sufficiently close to our own brief in terms of complexity, Cybersecurity scope, and Insurance context that we felt confident they understood what we were asking. The proposal was technically rigorous, the pricing was transparent, and the proposed team structure gave us senior engineers throughout rather than just for the pitch.
How clearly did the company understand your requirements and business goals?
Extremely well. They asked detailed questions, challenged vague requirements until they were specific, and proposed sensible defaults for decisions we had not yet made rather than just leaving them open. By the time development started there was no ambiguity in the backlog, which is a rare starting position.
How was your overall experience with their communication and project management?
Communication was handled primarily asynchronously given the time zone difference between Singapore and the team's base, but it was managed so well that the gap rarely felt like a constraint. Written updates were clear and timely, escalations were handled promptly, and we never had to chase for a status update. The cadence was exactly right — enough to feel informed, not so much that it created overhead.
Did the company deliver the project on time and within your expected budget?
Yes on both counts. There was one sprint where a third-party integration took longer than scoped because of undocumented API behaviour on the vendor side. The team flagged it immediately, proposed two mitigation options, and we agreed on an approach that recovered the timeline within two weeks. That is how scope issues should be handled and rarely are.
What tangible results or business impact have you seen since the project was completed?
Quantitatively: user engagement metrics are up significantly since launch, our support ticket volume has dropped, and we have received unsolicited positive feedback from clients who noticed the improvement. Qualitatively: our internal team is proud of the product we now have, which affects morale and retention in ways that do not show up on a dashboard but matter enormously.
What did you like most about working with this company?
The intellectual honesty. They told us when something we wanted was a bad idea and explained why. They told us when a timeline was tight and gave us options. They did not tell us what we wanted to hear in order to win work or avoid a difficult conversation. In a long engagement that kind of relationship is far more valuable than an agency that just says yes.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active conversation about the next phase of work and I expect this to become a multi-year partnership. For any organisation in the Insurance space looking for a Cybersecurity partner who combines technical rigour with genuine commercial awareness, I would put this team at the top of the shortlist.

FAQs

How much does it cost to hire Swipe & Tap?
The cost of hiring Swipe & Tap depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, Swipe & Tap's typical hourly rate is around N/A, with an average project cost of $25000+.
Which industries does Swipe & Tap serve?
Swipe & Tap has experience working with businesses across multiple industries, including Telecommunications, Automotive, Insurance, Healthcare, Advertising & Marketing and Events & Event Management.
What technologies does Swipe & Tap specialize in?
Depending on the project requirements, Swipe & Tap may work with technologies such as React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, iOS, Android, AWS, Azure, AI, and cloud platforms. For context, it has experience across industries such as Telecommunications, Automotive, Insurance, Healthcare, Advertising & Marketing and Events & Event Management, and it has served clients in United-kingdom.
Does Swipe & Tap provide post-launch support and maintenance?
Many software development companies, including Swipe & Tap, offer ongoing maintenance, bug fixes, performance optimization, security updates, feature enhancements, and technical support after project deployment. For context, it has experience across industries such as Telecommunications, Automotive, Insurance, Healthcare, Advertising & Marketing and Events & Event Management, and its listed capabilities span Android App Development, iOS App Development, UI-UX Design and Web Development.
Is Swipe & Tap an offshore software development company?
Swipe & Tap may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, it has served clients in United-kingdom, and it reports a team size of 2 - 9 professionals.
Does Swipe & Tap offer dedicated developers?
Yes, many companies like Swipe & Tap provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, it has served clients in United-kingdom, and it reports a team size of 2 - 9 professionals.
Does Swipe & Tap sign an NDA before starting a project?
Most professional software development companies, including Swipe & Tap, are willing to sign a Non-Disclosure Agreement (NDA) to protect client data and project confidentiality before development begins. For context, it has experience across industries such as Telecommunications, Automotive, Insurance, Healthcare, Advertising & Marketing and Events & Event Management, and its listed capabilities span Android App Development, iOS App Development, UI-UX Design and Web Development.
Does Swipe & Tap develop SaaS products?
Yes, Swipe & Tap may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has served clients in United-kingdom, and its listed capabilities span Android App Development, iOS App Development, UI-UX Design and Web Development.
What is Swipe & Tap's software development process?
Swipe & Tap typically follows a structured software development process that may include requirement analysis, UI/UX design, agile development sprints, quality assurance testing, deployment, and post-launch support. For context, it has served clients in United-kingdom, and its typical hourly rate is around N/A.

Company Info

Founded 2011
Employees 2 - 9
Hourly Rate N/A
Avg. Project Cost $60,000+
Client Rating 4.5/5 (11 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.4
Cost
4.4
Communication
4.5