Toptal

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4.5/5 (13 reviews)
+18886043188 info@toptal.com Visit Website

About Toptal

Toptal is a global mobile app development company with offices over the world. Their clients trust them to know clients better than anyone. They know they help them move the best clients at the right times & places. The process works with their project team who get together to show their new client and their prospective project. This is an essential stage in the process as it is necessary that they know who their clients are and what kind of app they want.

Services

Mobile App Development Web Development UI-UX Design Android App Development iOS App Development iPhone App Development

Industries Served

Information Technology Human Resources Energy & Utilities

Toptal Reviews

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Project execution that matched the proposal in every dimension that mattered

Lars Pfeiffer / VP of Technology - NordTech Logistik GmbH
Verified
Mar 15, 2026

Project summary: As a technology business ourselves we apply the same scrutiny to our vendor selection that our clients apply to us. We needed a delivery partner who could meet a standard we would be comfortable being measured against.

The project brief was ambitious and we had received proposals ranging from two to five times our eventual budget from other vendors. This team came back with a proposal that was commercially realistic and technically credible — and then delivered against it. That alignment between proposal and outcome is not something I take for granted. I have been on the other side of it enough times to know it requires both honesty in the sales process and discipline in delivery. We experienced both.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.5
Overall
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Communication
Project TypeIndustry-Specific Solutions
IndustryInformation Technology
Project Cost$10,000 to $49,999
DurationAug 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As VP of Technology at NordTech Logistik GmbH I oversee technology investment and delivery across our Information Technology operations in Hamburg, Germany. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Information Technology market but lacked the engineering depth internally to execute it. The Industry-Specific Solutions requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
The scope covered the full Industry-Specific Solutions lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their Industry-Specific Solutions approach and the evidence base they provided — reference projects in Information Technology contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Consulting that delivered real options with real trade-offs rather than a predetermined answer

Yuki Hashimoto / Head of Product Development - East Asia Commerce KK
Verified
Mar 10, 2026

Project summary: Our internal product thinking was strong but our execution capability in this specific technology domain was limited. We needed depth, not generalism.

The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.

PROS

Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.5
Overall
4.0
Quality
5.0
Schedule
4.5
Cost
4.0
Communication
Project TypeIT Consulting
IndustryHuman Resources
Project Cost$50,000 to $149,999
DurationAug 2025 – Feb 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
East Asia Commerce KK is an established Human Resources organisation headquartered in Osaka, Japan. My role as Head of Product Development covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our IT Consulting capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
End-to-end IT Consulting delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the IT Consulting work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Human Resources sector looking for IT Consulting expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

The outcome we specified, delivered the way we needed it, by people we would hire again

Zara Hussain / Head of Technology - Ravi Digital Agency
Verified
Jan 05, 2026

Project summary: Our field service management system had not been updated significantly in six years. Rising technician count and increasing job complexity had exposed every one of its limitations.

We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.

PROS

Senior-level engineering presence throughout the entire project, not just during the pitch, honest and commercially fair handling of scope changes, codebase that our internal team praised on review

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.5
Overall
4.0
Quality
5.0
Schedule
4.5
Cost
4.5
Communication
Project TypePOS System Development
IndustryEnergy & Utilities
Project CostLess than $10,000
DurationApr 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Ravi Digital Agency is an established Energy & Utilities organisation headquartered in Lahore, Pakistan. My role as Head of Technology covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
Primarily POS System Development, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Lahore, Pakistan and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex POS System Development programme in the Energy & Utilities space and will deliver against a serious brief, this is the team.

FAQs

Which industries does Toptal serve?
Toptal has experience working with businesses across multiple industries, including Energy & Utilities, Automotive, Legal Services, Healthcare, Sports & Fitness and Nonprofit & NGO.
Is Toptal suitable for startups?
Yes. Many startups choose companies like Toptal because they offer MVP development, product consulting, scalable architecture, and dedicated development teams that help launch products quickly while managing development costs. For context, it has served clients in USA, and its typical hourly rate is around $100 - $149.
Why should businesses choose Toptal?
Businesses may choose Toptal based on factors such as technical expertise, industry experience, client reviews, development methodology, communication practices, and the ability to deliver scalable software solutions that align with business objectives. Founded in 2010, the company has built a track record of delivering projects across various industries.
Does Toptal provide post-launch support and maintenance?
Many software development companies, including Toptal, offer ongoing maintenance, bug fixes, performance optimization, security updates, feature enhancements, and technical support after project deployment. For context, it has served clients in USA, and its average project cost is reported at $25000+.
Does Toptal offer dedicated developers?
Yes, many companies like Toptal provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, its listed capabilities span Android App Development, iOS App Development, iPhone App Development, Mobile App Development and UI-UX Design, and it has experience across industries such as Energy & Utilities, Automotive, Legal Services, Healthcare, Sports & Fitness and Nonprofit & NGO.
What engagement models does Toptal provide?
Toptal may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, its listed capabilities span Android App Development, iOS App Development, iPhone App Development, Mobile App Development and UI-UX Design, and it has been operating since 2010.
Can Toptal build AI-powered applications?
Many modern software development companies, including Toptal, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, its listed capabilities span Android App Development, iOS App Development, iPhone App Development, Mobile App Development and UI-UX Design, and it has experience across industries such as Energy & Utilities, Automotive, Legal Services, Healthcare, Sports & Fitness and Nonprofit & NGO.
Does Toptal sign an NDA before starting a project?
Most professional software development companies, including Toptal, are willing to sign a Non-Disclosure Agreement (NDA) to protect client data and project confidentiality before development begins. For context, it has experience across industries such as Energy & Utilities, Automotive, Legal Services, Healthcare, Sports & Fitness and Nonprofit & NGO, and its listed capabilities span Android App Development, iOS App Development, iPhone App Development, Mobile App Development and UI-UX Design.
Does Toptal develop SaaS products?
Yes, Toptal may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has served clients in USA, and it has been operating since 2010.
How do I request a proposal from Toptal?
You can request a proposal from Toptal by submitting your project requirements through its website contact form, email, or by reaching out directly to discuss your business goals and receive a tailored development estimate. For context, its listed capabilities span Android App Development, iOS App Development, iPhone App Development, Mobile App Development and UI-UX Design, and it has experience across industries such as Energy & Utilities, Automotive, Legal Services, Healthcare, Sports & Fitness and Nonprofit & NGO.

Company Info

Founded 2010
Employees 1000+
Hourly Rate $100 - $149
Avg. Project Cost $35,000+
Client Rating 4.5/5 (13 reviews)

Rating Breakdown

Quality
4.5
Schedule
4.6
Cost
4.6
Communication
4.7