3PRIME LLC

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4.4/5 (11 reviews)
+12037898229 admin@3-prime.com Visit Website

About 3PRIME LLC

3PRIME work hard to secure success and clarity for their clients, and they take care in making sure that they’re well represented in everything they do. They can improve your rankings and consult with you as to what online marketing avenues are the best fit for your business. They think in a normal road developing towards solving the client’s company goals & owns an exceptional team of unique minds.

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Web Design Branding E-commerce Development SEO

Industries Served

Mining & Metals

3PRIME LLC Reviews

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A technology partner worth every penny of the investment

Callum Stanton / GM of Technology - Suncoast Retail Group
Verified
Mar 06, 2024

Project summary: We had a clear product vision but lacked the engineering capacity internally to execute it within the window our market opportunity required.

We ran a structured RFP with seven vendors. Three made it to the technical evaluation stage. This team won on the strength of their technical proposal, their domain knowledge, and frankly on the quality of the questions they asked us during the process. A vendor who asks good questions in the sales phase tends to ask good questions during delivery too. That hypothesis proved correct. The project is now live, performing above the KPIs we agreed, and our stakeholders are genuinely impressed.

PROS

Senior engineers on our account throughout the entire project rather than a bait-and-switch to juniors after contract signing, transparent reporting, realistic estimates that proved accurate

CONS

Premium pricing compared to some of the alternatives we evaluated, but the quality of the output and the absence of rework costs made the investment straightforward to justify

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypePOS System Development
IndustryMining & Metals
Project Cost$50,000 to $149,999
DurationMay 2025 – Jun 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As GM of Technology at Suncoast Retail Group, I manage a cross-functional technology team serving our Mining & Metals clients from Brisbane, Australia. We are a commercially focused organisation and every technology decision we make is evaluated against a clear business case. We needed a partner who understood that context, not just the technical brief.
What specific problem or business challenge led you to hire this company?
Our existing POS System Development capability had accumulated years of technical debt that was slowing every new feature to a crawl. Incident frequency was rising, developer confidence was falling, and we knew a rebuild was overdue. We needed a partner with the depth to do it properly rather than apply another layer of patches.
What services did the company provide for your project?
End-to-end POS System Development delivery with a particular emphasis on the integration layer that connected the new build to our existing Mining & Metals infrastructure. They also provided UI/UX input that was not in the original scope but which they offered proactively because they could see it would affect adoption. That kind of initiative was characteristic of how they approached the whole engagement.
Why did you choose this company over other providers you considered?
We evaluated four vendors in total. Two were eliminated after the technical assessment stage because their proposed architectures showed a surface-level understanding of what we needed. This team's proposal demonstrated genuine depth in POS System Development and specific knowledge of the Mining & Metals sector that the others could not match. The reference calls confirmed a consistent pattern of delivery.
How clearly did the company understand your requirements and business goals?
Extremely well. They asked detailed questions, challenged vague requirements until they were specific, and proposed sensible defaults for decisions we had not yet made rather than just leaving them open. By the time development started there was no ambiguity in the backlog, which is a rare starting position.
How was your overall experience with their communication and project management?
Outstanding. I have worked with agencies that communicate beautifully during the sales process and go quiet during delivery. This was the opposite — structured, consistent, and genuinely informative throughout. Problems were surfaced early with proposed solutions rather than just problem statements, which made the inevitable mid-project decisions much easier to make.
Did the company deliver the project on time and within your expected budget?
Yes on both counts. There was one sprint where a third-party integration took longer than scoped because of undocumented API behaviour on the vendor side. The team flagged it immediately, proposed two mitigation options, and we agreed on an approach that recovered the timeline within two weeks. That is how scope issues should be handled and rarely are.
What tangible results or business impact have you seen since the project was completed?
Quantitatively: user engagement metrics are up significantly since launch, our support ticket volume has dropped, and we have received unsolicited positive feedback from clients who noticed the improvement. Qualitatively: our internal team is proud of the product we now have, which affects morale and retention in ways that do not show up on a dashboard but matter enormously.
What did you like most about working with this company?
The continuity of the team. The engineers who scoped the work were the engineers who built it. That sounds like it should be standard practice but in my experience it often is not. The institutional knowledge that comes from that continuity pays dividends at every stage, particularly when you are dealing with a complex Mining & Metals domain where context takes time to build.
Would you recommend this company to others, and would you work with them again?
Yes. The referral I would give comes with context: they are not the cheapest option and they are not the fastest to schedule. If you are optimising purely on price or looking for someone to start tomorrow, there are other choices. If you want the work done properly and a partner you can trust with a complex, high-stakes POS System Development engagement, this team is the answer.

FAQs

What services does 3PRIME LLC offer?
3PRIME LLC provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Branding, Custom Software Development, E-commerce Development, Mobile App Development and SEO.
Which industries does 3PRIME LLC serve?
3PRIME LLC has experience working with businesses across multiple industries, including Education, Mining & Metals, Telecommunications, Food & Beverage, Information Technology and Financial Services.
How long does 3PRIME LLC take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 10 - 49 professionals, 3PRIME LLC can scale resources based on project urgency.
Does 3PRIME LLC provide post-launch support and maintenance?
Many software development companies, including 3PRIME LLC, offer ongoing maintenance, bug fixes, performance optimization, security updates, feature enhancements, and technical support after project deployment. For context, its listed capabilities span Branding, Custom Software Development, E-commerce Development, Mobile App Development and SEO, and it reports a team size of 10 - 49 professionals.
How can I contact 3PRIME LLC for a project?
Businesses can contact 3PRIME LLC through its official website, email, or contact form to discuss project requirements, request a consultation, or receive a development estimate. For context, it has experience across industries such as Education, Mining & Metals, Telecommunications, Food & Beverage, Information Technology and Financial Services, and its average project cost is reported at $50000+.
Is 3PRIME LLC an offshore software development company?
3PRIME LLC may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, it has served clients in USA, and its listed capabilities span Branding, Custom Software Development, E-commerce Development, Mobile App Development and SEO.
Does 3PRIME LLC offer dedicated developers?
Yes, many companies like 3PRIME LLC provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, it has served clients in USA, and its listed capabilities span Branding, Custom Software Development, E-commerce Development, Mobile App Development and SEO.
Can 3PRIME LLC build AI-powered applications?
Many modern software development companies, including 3PRIME LLC, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, it has experience across industries such as Education, Mining & Metals, Telecommunications, Food & Beverage, Information Technology and Financial Services, and its typical hourly rate is around $50 - $99.
Which countries does 3PRIME LLC serve?
3PRIME LLC may serve clients across multiple countries and regions, including USA, depending on market demand and business partnerships.
Can 3PRIME LLC modernize legacy software?
3PRIME LLC may provide legacy software modernization services, including re-platforming, code refactoring, and migration to modern frameworks or cloud infrastructure to improve performance and maintainability. For context, it has experience across industries such as Education, Mining & Metals, Telecommunications, Food & Beverage, Information Technology and Financial Services, and its average project cost is reported at $50000+.

Company Info

Founded 2005
Employees 10 - 49
Hourly Rate $50 - $99
Avg. Project Cost $50,000+
Client Rating 4.4/5 (11 reviews)

Rating Breakdown

Quality
4.4
Schedule
4.4
Cost
4.3
Communication
4.2