iResources Reviews

About iResources

iResources is a highly-skilled digital company who develop amazing mobile apps. They have experience in developing mobile applications and they are helping clients from most of every leading country. They have valuable experience in a state of developing enterprise apps, they are a perfect IT services company and they help their clients to develop enterprise-grade products & apps for organizations.

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Mobile App Development Web Development UI-UX Design Custom Software Development E-commerce Development SEO Digital Strategy

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Architecture review that uncovered risks and opportunities in equal measure

Rohan Malhotra / Co-Founder & CTO - Crescendo Tech Pvt Ltd

Verified
Nov 10, 2024

Project summary: Our existing platform had grown organically over several years and the accumulated technical debt was beginning to affect both performance and our ability to ship new features.

Our previous agency had given us a platform that worked well enough to demo and fell apart under real load. This team came in, diagnosed the root causes accurately, and rebuilt the critical components without disrupting the live service. The performance improvements were immediate and measurable — page load times dropped by 60 percent, error rates dropped to near zero, and our support team has far fewer incidents to deal with. The contrast with our previous experience could not have been sharper.

PROS

Business-aware approach to every technical decision, strong project governance, fast turnaround on feedback, zero drama during a genuinely complex engagement

CONS

The volume of quality documentation they produced was genuinely impressive but also meant our team needed dedicated time to review it properly — a minor process point, not a complaint

5.0

Overall

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Communication

Project TypeIT Consulting

IndustryGaming & Gambling

Project CostLess than $10,000

DurationJan 2025 – Sep 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Crescendo Tech Pvt Ltd is a Gaming & Gambling business based in Bangalore, India. As Co-Founder & CTO I am responsible for all technology investment decisions, vendor selection, and ensuring our digital capabilities match our growth ambitions. We operate in a competitive market where the quality of our software directly affects our ability to win and retain clients.

What specific problem or business challenge led you to hire this company?

Growth into new markets had exposed serious limitations in our platform. What had worked for our original user base in Bangalore, India was not going to scale internationally, and the IT Consulting requirements for those new markets were meaningfully different. We needed a partner who had solved that kind of problem before.

What services did the company provide for your project?

The full IT Consulting lifecycle from discovery through to production deployment and hypercare support. This included requirements workshops, solution architecture, sprint-based development, QA and automated testing, deployment to our cloud environment, and a structured handover with documentation. They also provided a brief post-launch period of dedicated support which was genuinely useful.

Why did you choose this company over other providers you considered?

Honestly, the quality of the questions they asked during the briefing process set them apart. Most vendors listen to the brief and come back with a solution to exactly what you described. This team came back with a solution to what we actually needed, which turned out to be somewhat different. That kind of consultative instinct is what we were looking for.

How clearly did the company understand your requirements and business goals?

The requirements understanding was solid from early on, aided by the fact that they had prior experience in the Gaming & Gambling sector and did not need us to explain domain context that a less experienced team would have required. That background knowledge shortened the discovery phase meaningfully and reduced the volume of clarification questions during sprints.

How was your overall experience with their communication and project management?

Communication was handled primarily asynchronously given the time zone difference between Bangalore, India and the team's base, but it was managed so well that the gap rarely felt like a constraint. Written updates were clear and timely, escalations were handled promptly, and we never had to chase for a status update. The cadence was exactly right — enough to feel informed, not so much that it created overhead.

Did the company deliver the project on time and within your expected budget?

On time and within the agreed budget. They had given us a range estimate at the start, which I had been sceptical of, and they landed within the lower half of that range. Their estimation accuracy came from having broken the work down in genuine detail during discovery rather than giving a rough number and hoping. It showed in every sprint.

What tangible results or business impact have you seen since the project was completed?

The ROI case we presented to our board assumed a payback period of eighteen months. Based on current trajectory we will hit that in under a year. The efficiency gains in our Gaming & Gambling operations have been more significant than the model projected, partly because the quality of the data coming out of the new system is enabling decisions we could not make before.

What did you like most about working with this company?

Their ability to hold the business objective in mind alongside the technical task. I have worked with technically excellent agencies who lost the thread of what we were actually trying to achieve. This team never did. Every architectural decision, every trade-off conversation, every prioritisation discussion was anchored to the outcome we had agreed at the start.

Would you recommend this company to others, and would you work with them again?

I recommend them to anyone who asks and occasionally to people who do not. The combination of IT Consulting expertise, Gaming & Gambling domain knowledge, and delivery discipline is genuinely difficult to find. We found it here and we intend to keep it.

Results that made the business case look conservative in hindsight

Camille Bertrand / Head of Digital Products - Hexagone Retail Group

Verified
Jan 20, 2023

Project summary: Our property management portfolio had grown to a point where spreadsheets and disconnected tools were costing us both time and deals. We needed a single system of record.

We ran a structured RFP with seven vendors. Three made it to the technical evaluation stage. This team won on the strength of their technical proposal, their domain knowledge, and frankly on the quality of the questions they asked us during the process. A vendor who asks good questions in the sales phase tends to ask good questions during delivery too. That hypothesis proved correct. The project is now live, performing above the KPIs we agreed, and our stakeholders are genuinely impressed.

PROS

Consistent delivery against milestones, code quality that passed our internal review without major findings, post-launch support that felt like a partnership not a ticket queue

CONS

Honestly nothing worth documenting — we went in with high expectations and they were met on every measure

5.0

Overall

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Communication

Project TypeEmbedded Systems Development

IndustryReal Estate

Project Cost$50,000 to $149,999

DurationJun 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.

As Head of Digital Products at Hexagone Retail Group, I manage a cross-functional technology team serving our Real Estate clients from Lyon, France. We are a commercially focused organisation and every technology decision we make is evaluated against a clear business case. We needed a partner who understood that context, not just the technical brief.

What specific problem or business challenge led you to hire this company?

The immediate trigger was a performance failure during our peak trading period that cost us measurably in both revenue and client trust. The root cause was architectural and our internal team did not have the Embedded Systems Development expertise to address it properly. We needed specialists.

What services did the company provide for your project?

End-to-end Embedded Systems Development delivery with a particular emphasis on the integration layer that connected the new build to our existing Real Estate infrastructure. They also provided UI/UX input that was not in the original scope but which they offered proactively because they could see it would affect adoption. That kind of initiative was characteristic of how they approached the whole engagement.

Why did you choose this company over other providers you considered?

Honestly, the quality of the questions they asked during the briefing process set them apart. Most vendors listen to the brief and come back with a solution to exactly what you described. This team came back with a solution to what we actually needed, which turned out to be somewhat different. That kind of consultative instinct is what we were looking for.

How clearly did the company understand your requirements and business goals?

Extremely well. They asked detailed questions, challenged vague requirements until they were specific, and proposed sensible defaults for decisions we had not yet made rather than just leaving them open. By the time development started there was no ambiguity in the backlog, which is a rare starting position.

How was your overall experience with their communication and project management?

The project management was the best I have experienced in a vendor relationship. We had fortnightly sprint reviews with structured agendas, a shared backlog that we could inspect at any point, a risk register that was actively maintained rather than created at kickoff and never opened again, and a project manager who treated our time as something worth protecting. Communication was proactive, not reactive.

Did the company deliver the project on time and within your expected budget?

On time and within the agreed budget. They had given us a range estimate at the start, which I had been sceptical of, and they landed within the lower half of that range. Their estimation accuracy came from having broken the work down in genuine detail during discovery rather than giving a rough number and hoping. It showed in every sprint.

What tangible results or business impact have you seen since the project was completed?

The most direct measure is that the problem we hired them to solve no longer exists. Beyond that, the new Embedded Systems Development platform has reduced our operational overhead measurably, our team spends less time managing incidents and more time on product development, and we have been able to onboard two new enterprise clients who had previously cited our technical limitations as a barrier.

What did you like most about working with this company?

The continuity of the team. The engineers who scoped the work were the engineers who built it. That sounds like it should be standard practice but in my experience it often is not. The institutional knowledge that comes from that continuity pays dividends at every stage, particularly when you are dealing with a complex Real Estate domain where context takes time to build.

Would you recommend this company to others, and would you work with them again?

Yes, without qualification. I have already made two direct referrals to peers in the Real Estate sector who were facing similar Embedded Systems Development challenges. In both cases I gave the recommendation specifically because I was confident the experience would match what I described — which is a level of confidence I do not extend lightly.

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