ISBX

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4.2/5 (11 reviews)
+13104378010 info@isbx.com Visit Website

About ISBX

They develop apps for some of the largest retail, entertainment, and consumer electronics companies in the world and serve clients in four countries. They always focus on your company goals and fall deep to know your users’ behavioral patterns. They make your path to success with complex design choices and development they put real care in.

Services

Mobile App Development Web Development UI-UX Design Web Design

Industries Served

Financial Services

ISBX Reviews

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Monitoring and alerting setup that catches issues before our users notice them

Isla Mackenzie / CEO - Highland FinTech Ltd
Verified
Dec 15, 2022

Project summary: Our wealth management platform was built on ten-year-old architecture and was starting to limit our ability to onboard new institutional clients with modern integration expectations.

I am a demanding client. I have a technical background, I review code, and I have high standards for documentation and testing. This team met all of those expectations without ever seeming defensive about scrutiny. Peer code reviews were welcomed, unit test coverage was genuine rather than performative, and the API documentation was thorough enough that our own developers integrated against it without a single clarification call. That level of craft is what I look for and rarely find.

PROS

Senior engineers on our account throughout the entire project rather than a bait-and-switch to juniors after contract signing, transparent reporting, realistic estimates that proved accurate

CONS

Their calendar books up quickly which made scheduling the initial kickoff slightly challenging — a good problem for them to have and not one that affected our delivery

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeDevOps Services
IndustryFinancial Services
Project CostLess than $10,000
DurationJun 2025 – Feb 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Highland FinTech Ltd is a Financial Services business based in Edinburgh, UK. As CEO I am responsible for all technology investment decisions, vendor selection, and ensuring our digital capabilities match our growth ambitions. We operate in a competitive market where the quality of our software directly affects our ability to win and retain clients.
What specific problem or business challenge led you to hire this company?
Growth into new markets had exposed serious limitations in our platform. What had worked for our original user base in Edinburgh, UK was not going to scale internationally, and the DevOps Services requirements for those new markets were meaningfully different. We needed a partner who had solved that kind of problem before.
What services did the company provide for your project?
Primarily DevOps Services, though the scope naturally touched adjacent areas. They handled architecture design, implementation, integration with our existing systems, performance testing under realistic load, and knowledge transfer to our internal team. The breadth of what they covered without requiring us to bring in additional vendors was one of the reasons the project ran efficiently.
Why did you choose this company over other providers you considered?
Their portfolio included two projects that were sufficiently close to our own brief in terms of complexity, DevOps Services scope, and Financial Services context that we felt confident they understood what we were asking. The proposal was technically rigorous, the pricing was transparent, and the proposed team structure gave us senior engineers throughout rather than just for the pitch.
How clearly did the company understand your requirements and business goals?
Extremely well. They asked detailed questions, challenged vague requirements until they were specific, and proposed sensible defaults for decisions we had not yet made rather than just leaving them open. By the time development started there was no ambiguity in the backlog, which is a rare starting position.
How was your overall experience with their communication and project management?
Outstanding. I have worked with agencies that communicate beautifully during the sales process and go quiet during delivery. This was the opposite — structured, consistent, and genuinely informative throughout. Problems were surfaced early with proposed solutions rather than just problem statements, which made the inevitable mid-project decisions much easier to make.
Did the company deliver the project on time and within your expected budget?
Yes on both counts. There was one sprint where a third-party integration took longer than scoped because of undocumented API behaviour on the vendor side. The team flagged it immediately, proposed two mitigation options, and we agreed on an approach that recovered the timeline within two weeks. That is how scope issues should be handled and rarely are.
What tangible results or business impact have you seen since the project was completed?
Quantitatively: user engagement metrics are up significantly since launch, our support ticket volume has dropped, and we have received unsolicited positive feedback from clients who noticed the improvement. Qualitatively: our internal team is proud of the product we now have, which affects morale and retention in ways that do not show up on a dashboard but matter enormously.
What did you like most about working with this company?
The continuity of the team. The engineers who scoped the work were the engineers who built it. That sounds like it should be standard practice but in my experience it often is not. The institutional knowledge that comes from that continuity pays dividends at every stage, particularly when you are dealing with a complex Financial Services domain where context takes time to build.
Would you recommend this company to others, and would you work with them again?
Yes, without qualification. I have already made two direct referrals to peers in the Financial Services sector who were facing similar DevOps Services challenges. In both cases I gave the recommendation specifically because I was confident the experience would match what I described — which is a level of confidence I do not extend lightly.

FAQs

What services does ISBX offer?
ISBX provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Mobile App Development, UI-UX Design, Web Design and Web Development.
How much does it cost to hire ISBX?
The cost of hiring ISBX depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, ISBX's typical hourly rate is around $50 - $99, with an average project cost of $5000000+.
Why should businesses choose ISBX?
Businesses may choose ISBX based on factors such as technical expertise, industry experience, client reviews, development methodology, communication practices, and the ability to deliver scalable software solutions that align with business objectives. Founded in 2009, the company has built a track record of delivering projects across various industries.
Does ISBX provide post-launch support and maintenance?
Many software development companies, including ISBX, offer ongoing maintenance, bug fixes, performance optimization, security updates, feature enhancements, and technical support after project deployment. For context, it has served clients in USA, and it has been operating since 2009.
What engagement models does ISBX provide?
ISBX may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, its listed capabilities span Mobile App Development, UI-UX Design, Web Design and Web Development, and it has experience across industries such as Construction, Media & Entertainment, Gaming & Gambling, Financial Services, Energy & Utilities and Aerospace & Defense.
Can ISBX build AI-powered applications?
Many modern software development companies, including ISBX, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, it has experience across industries such as Construction, Media & Entertainment, Gaming & Gambling, Financial Services, Energy & Utilities and Aerospace & Defense, and its listed capabilities span Mobile App Development, UI-UX Design, Web Design and Web Development.
Which countries does ISBX serve?
ISBX may serve clients across multiple countries and regions, including USA, depending on market demand and business partnerships.
Does ISBX develop SaaS products?
Yes, ISBX may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, its listed capabilities span Mobile App Development, UI-UX Design, Web Design and Web Development, and its average project cost is reported at $5000000+.
Can ISBX modernize legacy software?
ISBX may provide legacy software modernization services, including re-platforming, code refactoring, and migration to modern frameworks or cloud infrastructure to improve performance and maintainability. For context, its listed capabilities span Mobile App Development, UI-UX Design, Web Design and Web Development, and it has experience across industries such as Construction, Media & Entertainment, Gaming & Gambling, Financial Services, Energy & Utilities and Aerospace & Defense.
What is ISBX's software development process?
ISBX typically follows a structured software development process that may include requirement analysis, UI/UX design, agile development sprints, quality assurance testing, deployment, and post-launch support. For context, it has experience across industries such as Construction, Media & Entertainment, Gaming & Gambling, Financial Services, Energy & Utilities and Aerospace & Defense, and it has served clients in USA.

Company Info

Founded 2009
Employees 10 - 49
Hourly Rate $50 - $99
Avg. Project Cost $60,000+
Client Rating 4.2/5 (11 reviews)

Rating Breakdown

Quality
4.4
Schedule
4.2
Cost
4.2
Communication
4.1