Masarat App

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4.1/5 (12 reviews)
+212537606533 hello@masaratapp.com Visit Website

About Masarat App

Masarat App is a good mobile app development company. Beyond technology, their apps deliver high user experience and engaging content. They are changing the way companies join with their clients and users by using user-centric product design practices that help resolve everyday problems. They always try to be one of the best in IT industry.

Services

Mobile App Development UI-UX Design

Industries Served

Government & Public Sector Energy & Utilities

Masarat App Reviews

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End-to-end quality programme that halved our post-release incident rate inside three months

Flynn Buchanan / GM of Technology - Pacific Rim Commerce Group
Verified
Jan 01, 2026

Project summary: Cross-agency data sharing had been blocked by incompatible systems for four years. A secure integration platform was the prerequisite for every transformation initiative in our roadmap.

The thing that retrospectively seems most significant is how little drama there was. Complex technology projects tend to accumulate incidents, escalations, and tense conversations. This one did not. Problems were surfaced before they became incidents. Scope changes were handled with process rather than conflict. Risks were managed rather than avoided. That level of maturity is rare in my experience and it made the delivery feel almost effortless from our side, which I know it was not from theirs.

PROS

Collaborative culture that made the team feel like a genuine extension of our organisation, strong asynchronous communication across time zones, zero-drama handling of the inevitable mid-project changes

CONS

The engagement was priced at the quality level rather than the budget level. We evaluated the alternatives and concluded that the delta was a reasonable premium for the reduction in delivery risk

4.0
Overall
4.0
Quality
3.5
Schedule
4.0
Cost
4.0
Communication
Project TypeQuality Assurance & Testing
IndustryGovernment & Public Sector
Project CostLess than $10,000
DurationMar 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Pacific Rim Commerce Group operates in the Government & Public Sector sector with headquarters in Perth, Australia. In my role as GM of Technology I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
Primarily Quality Assurance & Testing, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their Quality Assurance & Testing approach and the evidence base they provided — reference projects in Government & Public Sector contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Government & Public Sector experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Web3 expertise that felt current, not theoretical

Akiko Fujimoto / Head of Product Development - Sunrise Commerce KK
Verified
Apr 13, 2024

Project summary: Renewable energy forecasting required a machine learning layer that our internal team had the domain knowledge for but not the engineering capacity to build and productionise.

Our previous agency had given us a platform that worked well enough to demo and fell apart under real load. This team came in, diagnosed the root causes accurately, and rebuilt the critical components without disrupting the live service. The performance improvements were immediate and measurable — page load times dropped by 60 percent, error rates dropped to near zero, and our support team has far fewer incidents to deal with. The contrast with our previous experience could not have been sharper.

PROS

Engineering quality that our internal team can maintain without calling the vendor, thorough documentation, proactive risk identification throughout the project

CONS

We underestimated the internal resource commitment required on our side during discovery — the team warned us, we did not listen fully, and the first sprint was slower as a result

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeBlockchain Development
IndustryEnergy & Utilities
Project Cost$150,000 to $499,999
DurationMar 2025 – Mar 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Sunrise Commerce KK operates across the Energy & Utilities sector with offices in Osaka, Japan. In my capacity as Head of Product Development I oversee both the strategic and operational technology agenda. We are a growth-stage business that needed a development partner capable of scaling with us rather than constraining us.
What specific problem or business challenge led you to hire this company?
The immediate trigger was a performance failure during our peak trading period that cost us measurably in both revenue and client trust. The root cause was architectural and our internal team did not have the Blockchain Development expertise to address it properly. We needed specialists.
What services did the company provide for your project?
The full Blockchain Development lifecycle from discovery through to production deployment and hypercare support. This included requirements workshops, solution architecture, sprint-based development, QA and automated testing, deployment to our cloud environment, and a structured handover with documentation. They also provided a brief post-launch period of dedicated support which was genuinely useful.
Why did you choose this company over other providers you considered?
We evaluated four vendors in total. Two were eliminated after the technical assessment stage because their proposed architectures showed a surface-level understanding of what we needed. This team's proposal demonstrated genuine depth in Blockchain Development and specific knowledge of the Energy & Utilities sector that the others could not match. The reference calls confirmed a consistent pattern of delivery.
How clearly did the company understand your requirements and business goals?
The requirements understanding was solid from early on, aided by the fact that they had prior experience in the Energy & Utilities sector and did not need us to explain domain context that a less experienced team would have required. That background knowledge shortened the discovery phase meaningfully and reduced the volume of clarification questions during sprints.
How was your overall experience with their communication and project management?
Professional and efficient. We used a shared project management tool that gave our stakeholders visibility without requiring them to attend every meeting. The project manager had a clear escalation path and used it appropriately. The only time I needed to intervene directly was when I chose to, not because something had been missed.
Did the company deliver the project on time and within your expected budget?
Yes on both counts. There was one sprint where a third-party integration took longer than scoped because of undocumented API behaviour on the vendor side. The team flagged it immediately, proposed two mitigation options, and we agreed on an approach that recovered the timeline within two weeks. That is how scope issues should be handled and rarely are.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board assumed a payback period of eighteen months. Based on current trajectory we will hit that in under a year. The efficiency gains in our Energy & Utilities operations have been more significant than the model projected, partly because the quality of the data coming out of the new system is enabling decisions we could not make before.
What did you like most about working with this company?
The quality of the written communication. This matters more than most clients articulate. Clear, concise, technically accurate updates that our non-technical stakeholders could read and understand. Proposals and change requests that made the decision obvious rather than obscuring it in jargon. That communication quality reduced our internal coordination overhead significantly.
Would you recommend this company to others, and would you work with them again?
I recommend them to anyone who asks and occasionally to people who do not. The combination of Blockchain Development expertise, Energy & Utilities domain knowledge, and delivery discipline is genuinely difficult to find. We found it here and we intend to keep it.

FAQs

How much does it cost to hire Masarat App?
The cost of hiring Masarat App depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, Masarat App's typical hourly rate is around N/A, with an average project cost of $100000+.
Which industries does Masarat App serve?
Masarat App has experience working with businesses across multiple industries, including Energy & Utilities, Gaming & Gambling, Insurance, Aerospace & Defense, Mining & Metals and Food & Beverage.
How long does Masarat App take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 2 - 9 professionals, Masarat App can scale resources based on project urgency.
Does Masarat App provide post-launch support and maintenance?
Many software development companies, including Masarat App, offer ongoing maintenance, bug fixes, performance optimization, security updates, feature enhancements, and technical support after project deployment. For context, it has experience across industries such as Energy & Utilities, Gaming & Gambling, Insurance, Aerospace & Defense, Mining & Metals and Food & Beverage, and it has been operating since 2011.
What engagement models does Masarat App provide?
Masarat App may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, it has experience across industries such as Energy & Utilities, Gaming & Gambling, Insurance, Aerospace & Defense, Mining & Metals and Food & Beverage, and it has been operating since 2011.
Does Masarat App sign an NDA before starting a project?
Most professional software development companies, including Masarat App, are willing to sign a Non-Disclosure Agreement (NDA) to protect client data and project confidentiality before development begins. For context, its listed capabilities span Mobile App Development and UI-UX Design, and it has experience across industries such as Energy & Utilities, Gaming & Gambling, Insurance, Aerospace & Defense, Mining & Metals and Food & Beverage.
Does Masarat App develop SaaS products?
Yes, Masarat App may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has served clients in Morocco, and it reports a team size of 2 - 9 professionals.
Can Masarat App modernize legacy software?
Masarat App may provide legacy software modernization services, including re-platforming, code refactoring, and migration to modern frameworks or cloud infrastructure to improve performance and maintainability. For context, its listed capabilities span Mobile App Development and UI-UX Design, and its average project cost is reported at $100000+.
How do I request a proposal from Masarat App?
You can request a proposal from Masarat App by submitting your project requirements through its website contact form, email, or by reaching out directly to discuss your business goals and receive a tailored development estimate. For context, it has experience across industries such as Energy & Utilities, Gaming & Gambling, Insurance, Aerospace & Defense, Mining & Metals and Food & Beverage, and it has served clients in Morocco.

Company Info

Founded 2011
Employees 2 - 9
Hourly Rate N/A
Avg. Project Cost $30,000+
Client Rating 4.1/5 (12 reviews)

Rating Breakdown

Quality
4.1
Schedule
4.1
Cost
4.3
Communication
4.2