About Worthwhile

Worthwhile develops custom web & mobile applications that resolve problems and take opportunities and presents them with no concerns. It was established in 1994 with a dream and idea of giving different technology services to meet people's requirements. Their long-term deep experience is what presents their prospective client count on them for long-term business. Actually one of the best mobile app development company.

Services

Mobile App Development Web Development Custom Software Development Web Design

Industries Served

Agriculture

Worthwhile Reviews

Write a Review

Outsourced IT support that cost less and performed better than our internal team

Derek Holloway / Chief Information Officer - Pinnacle Health Systems
Verified
Aug 01, 2024

Project summary: Our existing platform had grown organically over several years and the accumulated technical debt was beginning to affect both performance and our ability to ship new features.

I am a demanding client. I have a technical background, I review code, and I have high standards for documentation and testing. This team met all of those expectations without ever seeming defensive about scrutiny. Peer code reviews were welcomed, unit test coverage was genuine rather than performative, and the API documentation was thorough enough that our own developers integrated against it without a single clarification call. That level of craft is what I look for and rarely find.

PROS

Collaborative working style that made them feel like an extension of our team, excellent written communication for our async timezone relationship, clean and readable codebase

CONS

We underestimated the internal resource commitment required on our side during discovery — the team warned us, we did not listen fully, and the first sprint was slower as a result

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeIT Managed Services
IndustryAgriculture
Project Cost$150,000 to $499,999
DurationOct 2025 – May 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Pinnacle Health Systems is a Agriculture business based in Chicago, USA. As Chief Information Officer I am responsible for all technology investment decisions, vendor selection, and ensuring our digital capabilities match our growth ambitions. We operate in a competitive market where the quality of our software directly affects our ability to win and retain clients.
What specific problem or business challenge led you to hire this company?
Our existing IT Managed Services capability had accumulated years of technical debt that was slowing every new feature to a crawl. Incident frequency was rising, developer confidence was falling, and we knew a rebuild was overdue. We needed a partner with the depth to do it properly rather than apply another layer of patches.
What services did the company provide for your project?
The full IT Managed Services lifecycle from discovery through to production deployment and hypercare support. This included requirements workshops, solution architecture, sprint-based development, QA and automated testing, deployment to our cloud environment, and a structured handover with documentation. They also provided a brief post-launch period of dedicated support which was genuinely useful.
Why did you choose this company over other providers you considered?
Price was a factor but not the deciding one. They were mid-range in our evaluation. What tipped it was the combination of their technical depth in IT Managed Services, the seniority of the team they proposed to assign to our account, and the clarity of their project governance model. We had been burned by an agency that overpromised before and we needed to see evidence of process maturity.
How clearly did the company understand your requirements and business goals?
Better than we did at the start, which sounds like an exaggeration but is genuinely accurate. The discovery workshop they ran surfaced assumptions we had not examined and contradictions in our requirements that would have caused real problems mid-development. The functional specification they produced was the clearest articulation of our product that we had seen written down.
How was your overall experience with their communication and project management?
Outstanding. I have worked with agencies that communicate beautifully during the sales process and go quiet during delivery. This was the opposite — structured, consistent, and genuinely informative throughout. Problems were surfaced early with proposed solutions rather than just problem statements, which made the inevitable mid-project decisions much easier to make.
Did the company deliver the project on time and within your expected budget?
Yes on both counts. There was one sprint where a third-party integration took longer than scoped because of undocumented API behaviour on the vendor side. The team flagged it immediately, proposed two mitigation options, and we agreed on an approach that recovered the timeline within two weeks. That is how scope issues should be handled and rarely are.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is that the problem we hired them to solve no longer exists. Beyond that, the new IT Managed Services platform has reduced our operational overhead measurably, our team spends less time managing incidents and more time on product development, and we have been able to onboard two new enterprise clients who had previously cited our technical limitations as a barrier.
What did you like most about working with this company?
The post-launch behaviour. Some agencies disappear the moment the final invoice is paid. This team maintained the same level of responsiveness during the hypercare period as during development, handed over thorough documentation without being asked twice, and checked in proactively a month after go-live to review performance metrics with us. That last part was entirely unprompted.
Would you recommend this company to others, and would you work with them again?
Yes. The referral I would give comes with context: they are not the cheapest option and they are not the fastest to schedule. If you are optimising purely on price or looking for someone to start tomorrow, there are other choices. If you want the work done properly and a partner you can trust with a complex, high-stakes IT Managed Services engagement, this team is the answer.

FAQs

Which industries does Worthwhile serve?
Worthwhile has experience working with businesses across multiple industries, including Agriculture, Telecommunications, Education, Mining & Metals, Government & Public Sector and Human Resources.
How long does Worthwhile take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 10 - 49 professionals, Worthwhile can scale resources based on project urgency.
How do I choose the right software development company?
When selecting a software development company like Worthwhile, consider its portfolio, client reviews, industry expertise, technical capabilities, communication process, pricing model, project management approach, and post-launch support. For context, it has served clients in USA, and its listed capabilities span Custom Software Development, Mobile App Development, Web Design and Web Development.
Is Worthwhile an offshore software development company?
Worthwhile may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, it has experience across industries such as Agriculture, Telecommunications, Education, Mining & Metals, Government & Public Sector and Human Resources, and its listed capabilities span Custom Software Development, Mobile App Development, Web Design and Web Development.
Does Worthwhile offer dedicated developers?
Yes, many companies like Worthwhile provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, its listed capabilities span Custom Software Development, Mobile App Development, Web Design and Web Development, and it has served clients in USA.
What engagement models does Worthwhile provide?
Worthwhile may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, its listed capabilities span Custom Software Development, Mobile App Development, Web Design and Web Development, and it reports a team size of 10 - 49 professionals.
Can Worthwhile build AI-powered applications?
Many modern software development companies, including Worthwhile, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, its listed capabilities span Custom Software Development, Mobile App Development, Web Design and Web Development, and it reports a team size of 10 - 49 professionals.
Does Worthwhile sign an NDA before starting a project?
Most professional software development companies, including Worthwhile, are willing to sign a Non-Disclosure Agreement (NDA) to protect client data and project confidentiality before development begins. For context, its listed capabilities span Custom Software Development, Mobile App Development, Web Design and Web Development, and it has served clients in USA.
Which countries does Worthwhile serve?
Worthwhile may serve clients across multiple countries and regions, including USA, depending on market demand and business partnerships.
What is Worthwhile's software development process?
Worthwhile typically follows a structured software development process that may include requirement analysis, UI/UX design, agile development sprints, quality assurance testing, deployment, and post-launch support. For context, it has served clients in USA, and it has been operating since 1994.

Company Info

Founded 1994
Employees 10 - 49
Hourly Rate N/A
Avg. Project Cost $30,000+
Client Rating 4.5/5 (11 reviews)

Rating Breakdown

Quality
4.4
Schedule
4.3
Cost
4.4
Communication
4.4