About Ascendle

At Ascendle, they believe that a greater process begins with better results. They provide strategic advising to help you develop the right product in the first place. They believe that a better process begins with better results. Their unique mixture of disciplined, Scrum-based methodology and effective use of distributed teams gives them the best benefits to their competitors.

Services

Mobile App Development Web Development UI-UX Design

Industries Served

Government & Public Sector

Ascendle Reviews

Write a Review

Penetration testing delivered with clear findings and actionable remediation steps

Faisal Al-Ghamdi / Chief Digital Officer - Riyadh Tech Ventures
Verified
Jun 16, 2022

Project summary: Citizen-facing services that had been paper-based for decades needed to be digitised in a way that was genuinely accessible to all demographics, not just the digitally confident.

I am a demanding client. I have a technical background, I review code, and I have high standards for documentation and testing. This team met all of those expectations without ever seeming defensive about scrutiny. Peer code reviews were welcomed, unit test coverage was genuine rather than performative, and the API documentation was thorough enough that our own developers integrated against it without a single clarification call. That level of craft is what I look for and rarely find.

PROS

Collaborative working style that made them feel like an extension of our team, excellent written communication for our async timezone relationship, clean and readable codebase

CONS

The volume of quality documentation they produced was genuinely impressive but also meant our team needed dedicated time to review it properly — a minor process point, not a complaint

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCybersecurity
IndustryGovernment & Public Sector
Project Cost$500,000+
DurationOct 2025 – Apr 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Riyadh Tech Ventures, a mid-sized organisation in the Government & Public Sector sector headquartered in Riyadh, Saudi Arabia. My remit as Chief Digital Officer covers everything from infrastructure to product development. We had reached a point where our internal engineering capacity was not sufficient to execute our roadmap without an experienced external partner.
What specific problem or business challenge led you to hire this company?
Our Government & Public Sector regulatory environment had changed and the compliance timeline was non-negotiable. We needed to rebuild specific components of our system to meet the new requirements and our internal team was already fully committed to the core product roadmap. Bringing in a specialist Cybersecurity partner was the only realistic path.
What services did the company provide for your project?
Primarily Cybersecurity, though the scope naturally touched adjacent areas. They handled architecture design, implementation, integration with our existing systems, performance testing under realistic load, and knowledge transfer to our internal team. The breadth of what they covered without requiring us to bring in additional vendors was one of the reasons the project ran efficiently.
Why did you choose this company over other providers you considered?
Their portfolio included two projects that were sufficiently close to our own brief in terms of complexity, Cybersecurity scope, and Government & Public Sector context that we felt confident they understood what we were asking. The proposal was technically rigorous, the pricing was transparent, and the proposed team structure gave us senior engineers throughout rather than just for the pitch.
How clearly did the company understand your requirements and business goals?
Extremely well. They asked detailed questions, challenged vague requirements until they were specific, and proposed sensible defaults for decisions we had not yet made rather than just leaving them open. By the time development started there was no ambiguity in the backlog, which is a rare starting position.
How was your overall experience with their communication and project management?
Communication was handled primarily asynchronously given the time zone difference between Riyadh, Saudi Arabia and the team's base, but it was managed so well that the gap rarely felt like a constraint. Written updates were clear and timely, escalations were handled promptly, and we never had to chase for a status update. The cadence was exactly right — enough to feel informed, not so much that it created overhead.
Did the company deliver the project on time and within your expected budget?
The project landed on the agreed delivery date and within the approved budget. We did add scope during the engagement — two features that became apparent as essential during user testing — and those were quoted, approved, and delivered without affecting the original scope timeline. That kind of clean change management is not something you can take for granted.
What tangible results or business impact have you seen since the project was completed?
We went live three months ago. In that time we have not had a single P1 incident, our page performance scores have improved across every measure, and the feature we had deprioritised for years because the old architecture made it too complex to implement is now in our next sprint. The platform they built has opened up our roadmap in a way we had not anticipated.
What did you like most about working with this company?
The post-launch behaviour. Some agencies disappear the moment the final invoice is paid. This team maintained the same level of responsiveness during the hypercare period as during development, handed over thorough documentation without being asked twice, and checked in proactively a month after go-live to review performance metrics with us. That last part was entirely unprompted.
Would you recommend this company to others, and would you work with them again?
I recommend them to anyone who asks and occasionally to people who do not. The combination of Cybersecurity expertise, Government & Public Sector domain knowledge, and delivery discipline is genuinely difficult to find. We found it here and we intend to keep it.

FAQs

What services does Ascendle offer?
Ascendle provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Mobile App Development, UI-UX Design and Web Development.
How much does it cost to hire Ascendle?
The cost of hiring Ascendle depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, Ascendle's typical hourly rate is around $100 - $149, with an average project cost of $100000+.
Which industries does Ascendle serve?
Ascendle has experience working with businesses across multiple industries, including Telecommunications, Human Resources, Government & Public Sector, Legal Services, Real Estate and Construction.
How long does Ascendle take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 50 - 249 professionals, Ascendle can scale resources based on project urgency.
Why should businesses choose Ascendle?
Businesses may choose Ascendle based on factors such as technical expertise, industry experience, client reviews, development methodology, communication practices, and the ability to deliver scalable software solutions that align with business objectives. Founded in 2012, the company has built a track record of delivering projects across various industries.
How do I choose the right software development company?
When selecting a software development company like Ascendle, consider its portfolio, client reviews, industry expertise, technical capabilities, communication process, pricing model, project management approach, and post-launch support. For context, it has experience across industries such as Telecommunications, Human Resources, Government & Public Sector, Legal Services, Real Estate and Construction, and its average project cost is reported at $100000+.
What engagement models does Ascendle provide?
Ascendle may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and it has experience across industries such as Telecommunications, Human Resources, Government & Public Sector, Legal Services, Real Estate and Construction.
Can Ascendle build AI-powered applications?
Many modern software development companies, including Ascendle, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, it has served clients in USA, and its typical hourly rate is around $100 - $149.
Does Ascendle develop SaaS products?
Yes, Ascendle may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has served clients in USA, and it reports a team size of 50 - 249 professionals.

Company Info

Founded 2012
Employees 50 - 249
Hourly Rate $100 - $149
Avg. Project Cost $50,000+
Client Rating 4.5/5 (11 reviews)

Rating Breakdown

Quality
4.5
Schedule
4.6
Cost
4.4
Communication
4.5