Bottomline Technologies

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5.0/5 (2 reviews)
+16034360700 pr@bottomline.com Visit Website

About Bottomline Technologies

Bottomline Technologies has been part of the enterprise technology landscape since 1989, and over more than three decades has grown into an organization of 250 to 999 employees. This scale supports a genuinely broad service catalog that includes mobile app development, cross platform app development, Unity 3D game development, wearable app development, IoT app development, chat bots and AI development, and VR app development. At hourly rates between $100 and $149 and an average project cost around $2,500,000, the company is evidently equipped to take on substantial, resource-intensive engagements. Its long operating history combined with its investment across both established mobile disciplines and newer categories like VR and AI-driven chat bots suggests a business that has continually reinvested in staying current with technology trends. For enterprises seeking a well-established partner capable of managing large budgets across a wide array of app development formats, Bottomline Technologies offers the kind of scale and service diversity that smaller firms typically cannot match.

Services

Mobile App Development VR App Development Unity 3D Game Development Wearable App Development IoT App Development Chat Bots & AI Development Cross Platform App Development

Industries Served

Energy & Utilities Pharmaceuticals & Biotechnology

Bottomline Technologies Reviews

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Compliance framework implementation that satisfied our regulator on the first review

Stephanie Coleman / SVP of Digital Strategy - Horizon Financial Group
Verified
Feb 01, 2024

Project summary: Smart meter rollout had generated more data than our existing analytics infrastructure could process and we were losing value that should have been translating directly into grid efficiency gains.

Twelve weeks from kickoff to live production deployment for a project of this complexity. I would not have believed that was achievable if I had not watched them do it. The velocity came from genuine engineering discipline — clear requirements, short feedback loops, automated testing, and a team that communicated internally without the overhead that slows most agencies down. The product has been live for four months with no critical bugs and one minor patch. We are already in scoping conversations for phase two.

PROS

Engineering quality that our internal team can maintain without calling the vendor, thorough documentation, proactive risk identification throughout the project

CONS

The volume of quality documentation they produced was genuinely impressive but also meant our team needed dedicated time to review it properly — a minor process point, not a complaint

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCybersecurity
IndustryEnergy & Utilities
Project CostLess than $10,000
DurationMay 2025 – Jul 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As SVP of Digital Strategy at Horizon Financial Group, I manage a cross-functional technology team serving our Energy & Utilities clients from Boston, USA. We are a commercially focused organisation and every technology decision we make is evaluated against a clear business case. We needed a partner who understood that context, not just the technical brief.
What specific problem or business challenge led you to hire this company?
The immediate trigger was a performance failure during our peak trading period that cost us measurably in both revenue and client trust. The root cause was architectural and our internal team did not have the Cybersecurity expertise to address it properly. We needed specialists.
What services did the company provide for your project?
The core engagement was Cybersecurity but expanded to include technical consultancy during the discovery phase, which helped us refine the requirements significantly before development began. They also took responsibility for coordinating with our third-party data providers, which removed a significant coordination burden from our internal team.
Why did you choose this company over other providers you considered?
We evaluated four vendors in total. Two were eliminated after the technical assessment stage because their proposed architectures showed a surface-level understanding of what we needed. This team's proposal demonstrated genuine depth in Cybersecurity and specific knowledge of the Energy & Utilities sector that the others could not match. The reference calls confirmed a consistent pattern of delivery.
How clearly did the company understand your requirements and business goals?
Extremely well. They asked detailed questions, challenged vague requirements until they were specific, and proposed sensible defaults for decisions we had not yet made rather than just leaving them open. By the time development started there was no ambiguity in the backlog, which is a rare starting position.
How was your overall experience with their communication and project management?
Outstanding. I have worked with agencies that communicate beautifully during the sales process and go quiet during delivery. This was the opposite — structured, consistent, and genuinely informative throughout. Problems were surfaced early with proposed solutions rather than just problem statements, which made the inevitable mid-project decisions much easier to make.
Did the company deliver the project on time and within your expected budget?
Yes. I will note that the original timeline was aggressive and I had privately expected a slip. They managed to hold it by making smart sequencing decisions early on that I only fully understood in retrospect. The budget discipline was equally good — we received a single change request for scope we had introduced ourselves and it was priced fairly.
What tangible results or business impact have you seen since the project was completed?
We went live three months ago. In that time we have not had a single P1 incident, our page performance scores have improved across every measure, and the feature we had deprioritised for years because the old architecture made it too complex to implement is now in our next sprint. The platform they built has opened up our roadmap in a way we had not anticipated.
What did you like most about working with this company?
The post-launch behaviour. Some agencies disappear the moment the final invoice is paid. This team maintained the same level of responsiveness during the hypercare period as during development, handed over thorough documentation without being asked twice, and checked in proactively a month after go-live to review performance metrics with us. That last part was entirely unprompted.
Would you recommend this company to others, and would you work with them again?
Yes, without qualification. I have already made two direct referrals to peers in the Energy & Utilities sector who were facing similar Cybersecurity challenges. In both cases I gave the recommendation specifically because I was confident the experience would match what I described — which is a level of confidence I do not extend lightly.

Results that made the business case look conservative in hindsight

Camille Bertrand / Head of Digital Products - Hexagone Retail Group
Verified
Oct 02, 2023

Project summary: Supply chain traceability from manufacturer to patient had become a compliance requirement and our existing systems had no serialisation capability whatsoever.

The thing I appreciate most in retrospect is that they were honest when something was harder than expected. Twice during the project the team came to us proactively to say that a particular component needed more time to do properly and explained why cutting corners would create problems later. We gave them the time. Both decisions were correct. The resulting product is solid and we have had none of the post-launch instability that plagued our last two technology projects.

PROS

Domain knowledge that went beyond generic expertise into our specific industry, willingness to push back constructively, automated test coverage that gave us deployment confidence

CONS

Premium pricing compared to some of the alternatives we evaluated, but the quality of the output and the absence of rework costs made the investment straightforward to justify

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeEmbedded Systems Development
IndustryPharmaceuticals & Biotechnology
Project Cost$10,000 to $49,999
DurationOct 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Hexagone Retail Group is a Pharmaceuticals & Biotechnology business based in Lyon, France. As Head of Digital Products I am responsible for all technology investment decisions, vendor selection, and ensuring our digital capabilities match our growth ambitions. We operate in a competitive market where the quality of our software directly affects our ability to win and retain clients.
What specific problem or business challenge led you to hire this company?
The immediate trigger was a performance failure during our peak trading period that cost us measurably in both revenue and client trust. The root cause was architectural and our internal team did not have the Embedded Systems Development expertise to address it properly. We needed specialists.
What services did the company provide for your project?
End-to-end Embedded Systems Development delivery with a particular emphasis on the integration layer that connected the new build to our existing Pharmaceuticals & Biotechnology infrastructure. They also provided UI/UX input that was not in the original scope but which they offered proactively because they could see it would affect adoption. That kind of initiative was characteristic of how they approached the whole engagement.
Why did you choose this company over other providers you considered?
We evaluated four vendors in total. Two were eliminated after the technical assessment stage because their proposed architectures showed a surface-level understanding of what we needed. This team's proposal demonstrated genuine depth in Embedded Systems Development and specific knowledge of the Pharmaceuticals & Biotechnology sector that the others could not match. The reference calls confirmed a consistent pattern of delivery.
How clearly did the company understand your requirements and business goals?
Thorough and precise. They translated our business language into technical requirements without losing the intent, which is a skill that sounds straightforward but frequently goes wrong. Every user story they wrote was reviewed against the original business objective before it entered the sprint and the acceptance criteria were specific enough to remove subjectivity from QA.
How was your overall experience with their communication and project management?
Outstanding. I have worked with agencies that communicate beautifully during the sales process and go quiet during delivery. This was the opposite — structured, consistent, and genuinely informative throughout. Problems were surfaced early with proposed solutions rather than just problem statements, which made the inevitable mid-project decisions much easier to make.
Did the company deliver the project on time and within your expected budget?
Yes. I will note that the original timeline was aggressive and I had privately expected a slip. They managed to hold it by making smart sequencing decisions early on that I only fully understood in retrospect. The budget discipline was equally good — we received a single change request for scope we had introduced ourselves and it was priced fairly.
What tangible results or business impact have you seen since the project was completed?
Quantitatively: user engagement metrics are up significantly since launch, our support ticket volume has dropped, and we have received unsolicited positive feedback from clients who noticed the improvement. Qualitatively: our internal team is proud of the product we now have, which affects morale and retention in ways that do not show up on a dashboard but matter enormously.
What did you like most about working with this company?
The continuity of the team. The engineers who scoped the work were the engineers who built it. That sounds like it should be standard practice but in my experience it often is not. The institutional knowledge that comes from that continuity pays dividends at every stage, particularly when you are dealing with a complex Pharmaceuticals & Biotechnology domain where context takes time to build.
Would you recommend this company to others, and would you work with them again?
Absolutely. I would recommend them with a specific note that the quality of the discovery process is where the value starts. Clients who invest properly in that phase will get the most out of the engagement. We made that investment and the returns are evident in the quality of what was delivered.

FAQs

How much does it cost to hire Bottomline Technologies?
The cost of hiring Bottomline Technologies depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, Bottomline Technologies's typical hourly rate is around $100 - $149, with an average project cost of $2500000+.
What technologies does Bottomline Technologies specialize in?
Depending on the project requirements, Bottomline Technologies may work with technologies such as React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, iOS, Android, AWS, Azure, AI, and cloud platforms. For context, it has experience across industries such as Pharmaceuticals & Biotechnology and Energy & Utilities, and its average project cost is reported at $2500000+.
How long does Bottomline Technologies take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 250 - 999 professionals, Bottomline Technologies can scale resources based on project urgency.
How can I contact Bottomline Technologies for a project?
Businesses can contact Bottomline Technologies through its official website, email, or contact form to discuss project requirements, request a consultation, or receive a development estimate. For context, its listed capabilities span Mobile App Development, Cross Platform App Development, Unity 3D Game Development, Wearable App Development and IoT App Development, and its typical hourly rate is around $100 - $149.
Is Bottomline Technologies an offshore software development company?
Bottomline Technologies may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, it has experience across industries such as Pharmaceuticals & Biotechnology and Energy & Utilities, and its listed capabilities span Mobile App Development, Cross Platform App Development, Unity 3D Game Development, Wearable App Development and IoT App Development.
What engagement models does Bottomline Technologies provide?
Bottomline Technologies may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, it has experience across industries such as Pharmaceuticals & Biotechnology and Energy & Utilities, and its listed capabilities span Mobile App Development, Cross Platform App Development, Unity 3D Game Development, Wearable App Development and IoT App Development.
Can Bottomline Technologies build AI-powered applications?
Many modern software development companies, including Bottomline Technologies, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, its listed capabilities span Mobile App Development, Cross Platform App Development, Unity 3D Game Development, Wearable App Development and IoT App Development, and it reports a team size of 250 - 999 professionals.
Does Bottomline Technologies develop SaaS products?
Yes, Bottomline Technologies may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has experience across industries such as Pharmaceuticals & Biotechnology and Energy & Utilities, and its typical hourly rate is around $100 - $149.
How do I request a proposal from Bottomline Technologies?
You can request a proposal from Bottomline Technologies by submitting your project requirements through its website contact form, email, or by reaching out directly to discuss your business goals and receive a tailored development estimate. For context, it has experience across industries such as Pharmaceuticals & Biotechnology and Energy & Utilities, and its typical hourly rate is around $100 - $149.

Company Info

Founded 1989
Employees 250 - 999
Hourly Rate $100 - $149
Avg. Project Cost $2,500,000+
Client Rating 5.0/5 (2 reviews)

Rating Breakdown

Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0