About Digital Eye

We meet with you and your team to discuss what you are looking for and how we can make it happen. They specialize in custom website design and mobile app development, tailored to your specific branding strategies and marketing demands. They have catered several areas helping businesses scaling from small & medium to large organizations covering various continents.

Services

Mobile App Development Web Development UI-UX Design Custom Software Development E-commerce Development

Industries Served

Pharmaceuticals & Biotechnology

Digital Eye Reviews

Write a Review

IoT firmware and cloud backend delivered without a single field recall

Faisal Al-Ghamdi / Chief Digital Officer - Riyadh Tech Ventures
Verified
Jan 08, 2022

Project summary: Supply chain traceability from manufacturer to patient had become a compliance requirement and our existing systems had no serialisation capability whatsoever.

We ran a structured RFP with seven vendors. Three made it to the technical evaluation stage. This team won on the strength of their technical proposal, their domain knowledge, and frankly on the quality of the questions they asked us during the process. A vendor who asks good questions in the sales phase tends to ask good questions during delivery too. That hypothesis proved correct. The project is now live, performing above the KPIs we agreed, and our stakeholders are genuinely impressed.

PROS

Senior engineers on our account throughout the entire project rather than a bait-and-switch to juniors after contract signing, transparent reporting, realistic estimates that proved accurate

CONS

The volume of quality documentation they produced was genuinely impressive but also meant our team needed dedicated time to review it properly — a minor process point, not a complaint

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeIoT Development
IndustryPharmaceuticals & Biotechnology
Project Cost$50,000 to $149,999
DurationOct 2024 – May 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Riyadh Tech Ventures, a mid-sized organisation in the Pharmaceuticals & Biotechnology sector headquartered in Riyadh, Saudi Arabia. My remit as Chief Digital Officer covers everything from infrastructure to product development. We had reached a point where our internal engineering capacity was not sufficient to execute our roadmap without an experienced external partner.
What specific problem or business challenge led you to hire this company?
Our Pharmaceuticals & Biotechnology regulatory environment had changed and the compliance timeline was non-negotiable. We needed to rebuild specific components of our system to meet the new requirements and our internal team was already fully committed to the core product roadmap. Bringing in a specialist IoT Development partner was the only realistic path.
What services did the company provide for your project?
End-to-end IoT Development delivery with a particular emphasis on the integration layer that connected the new build to our existing Pharmaceuticals & Biotechnology infrastructure. They also provided UI/UX input that was not in the original scope but which they offered proactively because they could see it would affect adoption. That kind of initiative was characteristic of how they approached the whole engagement.
Why did you choose this company over other providers you considered?
Their portfolio included two projects that were sufficiently close to our own brief in terms of complexity, IoT Development scope, and Pharmaceuticals & Biotechnology context that we felt confident they understood what we were asking. The proposal was technically rigorous, the pricing was transparent, and the proposed team structure gave us senior engineers throughout rather than just for the pitch.
How clearly did the company understand your requirements and business goals?
Better than we did at the start, which sounds like an exaggeration but is genuinely accurate. The discovery workshop they ran surfaced assumptions we had not examined and contradictions in our requirements that would have caused real problems mid-development. The functional specification they produced was the clearest articulation of our product that we had seen written down.
How was your overall experience with their communication and project management?
The project management was the best I have experienced in a vendor relationship. We had fortnightly sprint reviews with structured agendas, a shared backlog that we could inspect at any point, a risk register that was actively maintained rather than created at kickoff and never opened again, and a project manager who treated our time as something worth protecting. Communication was proactive, not reactive.
Did the company deliver the project on time and within your expected budget?
Yes. I will note that the original timeline was aggressive and I had privately expected a slip. They managed to hold it by making smart sequencing decisions early on that I only fully understood in retrospect. The budget discipline was equally good — we received a single change request for scope we had introduced ourselves and it was priced fairly.
What tangible results or business impact have you seen since the project was completed?
We went live three months ago. In that time we have not had a single P1 incident, our page performance scores have improved across every measure, and the feature we had deprioritised for years because the old architecture made it too complex to implement is now in our next sprint. The platform they built has opened up our roadmap in a way we had not anticipated.
What did you like most about working with this company?
The continuity of the team. The engineers who scoped the work were the engineers who built it. That sounds like it should be standard practice but in my experience it often is not. The institutional knowledge that comes from that continuity pays dividends at every stage, particularly when you are dealing with a complex Pharmaceuticals & Biotechnology domain where context takes time to build.
Would you recommend this company to others, and would you work with them again?
Absolutely. I would recommend them with a specific note that the quality of the discovery process is where the value starts. Clients who invest properly in that phase will get the most out of the engagement. We made that investment and the returns are evident in the quality of what was delivered.

FAQs

What services does Digital Eye offer?
Digital Eye provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Custom Software Development, E-commerce Development, Mobile App Development, UI-UX Design and Web Development.
How much does it cost to hire Digital Eye?
The cost of hiring Digital Eye depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, Digital Eye's typical hourly rate is around $50 - $99, with an average project cost of $25000+.
Is Digital Eye suitable for startups?
Yes. Many startups choose companies like Digital Eye because they offer MVP development, product consulting, scalable architecture, and dedicated development teams that help launch products quickly while managing development costs. For context, its listed capabilities span Custom Software Development, E-commerce Development, Mobile App Development, UI-UX Design and Web Development, and its typical hourly rate is around $50 - $99.
How can I contact Digital Eye for a project?
Businesses can contact Digital Eye through its official website, email, or contact form to discuss project requirements, request a consultation, or receive a development estimate. For context, it has served clients in USA, and its average project cost is reported at $25000+.
How do I choose the right software development company?
When selecting a software development company like Digital Eye, consider its portfolio, client reviews, industry expertise, technical capabilities, communication process, pricing model, project management approach, and post-launch support. For context, it has experience across industries such as Automotive, Logistics & Supply Chain, Pharmaceuticals & Biotechnology, Manufacturing, Real Estate and Travel & Hospitality, and it has served clients in USA.
Is Digital Eye an offshore software development company?
Digital Eye may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, it has experience across industries such as Automotive, Logistics & Supply Chain, Pharmaceuticals & Biotechnology, Manufacturing, Real Estate and Travel & Hospitality, and it has served clients in USA.
What engagement models does Digital Eye provide?
Digital Eye may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, its listed capabilities span Custom Software Development, E-commerce Development, Mobile App Development, UI-UX Design and Web Development, and it has been operating since 1995.
Which countries does Digital Eye serve?
Digital Eye may serve clients across multiple countries and regions, including USA, depending on market demand and business partnerships.
Does Digital Eye develop SaaS products?
Yes, Digital Eye may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has served clients in USA, and it reports a team size of 2 - 9 professionals.
What is Digital Eye's software development process?
Digital Eye typically follows a structured software development process that may include requirement analysis, UI/UX design, agile development sprints, quality assurance testing, deployment, and post-launch support. For context, it has experience across industries such as Automotive, Logistics & Supply Chain, Pharmaceuticals & Biotechnology, Manufacturing, Real Estate and Travel & Hospitality, and it reports a team size of 2 - 9 professionals.

Company Info

Founded 1995
Employees 2 - 9
Hourly Rate $50 - $99
Avg. Project Cost $30,000+
Client Rating 4.5/5 (11 reviews)

Rating Breakdown

Quality
4.4
Schedule
4.3
Cost
4.3
Communication
4.3