Heads and Hands

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4.3/5 (13 reviews)
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About Heads and Hands

They specialize in setting up complex data-driven business projects using the comprehensive approach from setting the objectives to launching. Heads and Hands make complex web-services and mobile apps, use growth hack approach and develop projects with all their hearts. They send intermediary iteration reports to their clients and arrange consultations with their specialists to find the best solutions for your cases.

Services

Mobile App Development Web Development UI-UX Design Web Design

Industries Served

Human Resources Pharmaceuticals & Biotechnology Real Estate

Heads and Hands Reviews

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Automation that freed our team from repetitive analysis and let them focus on strategy

Zara Hussain / Head of Technology - Ravi Digital Agency
Verified
Feb 01, 2026

Project summary: Our internal product thinking was strong but our execution capability in this specific technology domain was limited. We needed depth, not generalism.

We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.

PROS

Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.0
Overall
4.0
Quality
4.0
Schedule
4.5
Cost
3.5
Communication
Project TypeAI & Machine Learning
IndustryHuman Resources
Project CostLess than $10,000
DurationJul 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Head of Technology at Ravi Digital Agency I oversee technology investment and delivery across our Human Resources operations in Lahore, Pakistan. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Human Resources segment had changed and the compliance timeline was set by our regulator, not by us. The AI & Machine Learning changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
The scope covered the full AI & Machine Learning lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
A trusted peer in the Human Resources sector had used them for a comparable AI & Machine Learning engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, AI & Machine Learning depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex AI & Machine Learning programme in the Human Resources space and will deliver against a serious brief, this is the team.

Project execution that matched the proposal in every dimension that mattered

Adriana Voss / Director of Platform Engineering - Cascadia Digital Ventures
Verified
Jan 31, 2026

Project summary: Regulatory submission timelines required a document management platform that could handle version control, access permissions, and audit trails at a scale our existing tools were not designed for.

What made the most difference in practice was the quality of the engineering judgment on this team. Not the ability to execute a specification — that is a baseline expectation. The ability to recognise when a specification was suboptimal, explain why, propose an alternative, and support the client in making a decision about it. That consultative dimension elevated the output beyond what the brief described and resulted in a product that is more fit for purpose than the one we had originally specified.

PROS

Architectural decisions designed for longevity rather than just the current brief, thorough automated test coverage, post-launch stability that validated every technical choice made during discovery

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.0
Overall
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Communication
Project TypeIndustry-Specific Solutions
IndustryPharmaceuticals & Biotechnology
Project Cost$150,000 to $499,999
DurationDec 2024 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Director of Platform Engineering at Cascadia Digital Ventures I oversee technology investment and delivery across our Pharmaceuticals & Biotechnology operations in Vancouver, Canada. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Pharmaceuticals & Biotechnology segment had changed and the compliance timeline was set by our regulator, not by us. The Industry-Specific Solutions changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
The core engagement was Industry-Specific Solutions delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their Industry-Specific Solutions approach and the evidence base they provided — reference projects in Pharmaceuticals & Biotechnology contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Pharmaceuticals & Biotechnology experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Pharmaceuticals & Biotechnology sector looking for Industry-Specific Solutions expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

A development partner who treated our roadmap as carefully as their own

Ji-Woo Park / VP of Engineering - Seoul Digital Corp
Verified
Jan 17, 2026

Project summary: Digital-first buyer behaviour had made our property search experience a genuine competitive liability. We needed it to match the quality of the portfolio it was representing.

We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.

PROS

Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.0
Overall
4.5
Quality
3.5
Schedule
4.0
Cost
3.5
Communication
Project TypeSoftware Development
IndustryReal Estate
Project CostLess than $10,000
DurationFeb 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As VP of Engineering at Seoul Digital Corp I oversee technology investment and delivery across our Real Estate operations in Seoul, South Korea. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our Software Development capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
End-to-end Software Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Real Estate experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Real Estate network — in both cases to peers facing Software Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

FAQs

What services does Heads and Hands offer?
Heads and Hands provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Mobile App Development, UI-UX Design, Web Design and Web Development.
How much does it cost to hire Heads and Hands?
The cost of hiring Heads and Hands depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, Heads and Hands's typical hourly rate is around $50 - $99, with an average project cost of $50000+.
Which industries does Heads and Hands serve?
Heads and Hands has experience working with businesses across multiple industries, including Energy & Utilities, Agriculture, Advertising & Marketing, Mining & Metals, Human Resources and Information Technology.
How can I contact Heads and Hands for a project?
Businesses can contact Heads and Hands through its official website, email, or contact form to discuss project requirements, request a consultation, or receive a development estimate. For context, its listed capabilities span Mobile App Development, UI-UX Design, Web Design and Web Development, and its typical hourly rate is around $50 - $99.
Is Heads and Hands an offshore software development company?
Heads and Hands may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, its listed capabilities span Mobile App Development, UI-UX Design, Web Design and Web Development, and it has been operating since 2012.
Does Heads and Hands offer dedicated developers?
Yes, many companies like Heads and Hands provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, it has served clients in USA, and it reports a team size of 50 - 249 professionals.
What engagement models does Heads and Hands provide?
Heads and Hands may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, it has served clients in USA, and it has been operating since 2012.
Does Heads and Hands sign an NDA before starting a project?
Most professional software development companies, including Heads and Hands, are willing to sign a Non-Disclosure Agreement (NDA) to protect client data and project confidentiality before development begins. For context, its listed capabilities span Mobile App Development, UI-UX Design, Web Design and Web Development, and it reports a team size of 50 - 249 professionals.
What is Heads and Hands's software development process?
Heads and Hands typically follows a structured software development process that may include requirement analysis, UI/UX design, agile development sprints, quality assurance testing, deployment, and post-launch support. For context, its listed capabilities span Mobile App Development, UI-UX Design, Web Design and Web Development, and it has been operating since 2012.
How do I request a proposal from Heads and Hands?
You can request a proposal from Heads and Hands by submitting your project requirements through its website contact form, email, or by reaching out directly to discuss your business goals and receive a tailored development estimate. For context, its listed capabilities span Mobile App Development, UI-UX Design, Web Design and Web Development, and it has experience across industries such as Energy & Utilities, Agriculture, Advertising & Marketing, Mining & Metals, Human Resources and Information Technology.

Company Info

Founded 2012
Employees 50 - 249
Hourly Rate $50 - $99
Avg. Project Cost $45,000+
Client Rating 4.3/5 (13 reviews)

Rating Breakdown

Quality
4.4
Schedule
4.4
Cost
4.3
Communication
4.3