IdeaSoft

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4.0/5 (12 reviews)
N/A ri@ideasoft.io Visit Website

About IdeaSoft

Basing on their successful experience of a startup developing and implementation, they are happy to share it with their customers who also want to work on their projects. They provide not just development services but also consultancy and support. They really like what we do and enjoy the process. They look at every project as a business with a common desire for success.

Services

Mobile App Development Web Development UI-UX Design Web Design Logo Designing Blockchain Development

Industries Served

Healthcare Events & Event Management

IdeaSoft Reviews

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End-to-end quality programme that halved our post-release incident rate inside three months

Jia Hui Tan / VP of Engineering - RedDot Technologies Pte Ltd
Verified
Jan 04, 2026

Project summary: Remote care had gone from an experiment to a core service line and our technology had not kept pace. We needed a robust, compliant telehealth platform in a timeline that the market would not wait for.

The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.

PROS

Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before

CONS

Time zone coordination required some deliberate overlap management from both sides in the first couple of sprints, after which we had an efficient async rhythm that worked for the whole project

3.5
Overall
3.5
Quality
4.0
Schedule
3.5
Cost
3.5
Communication
Project TypeQuality Assurance & Testing
IndustryHealthcare
Project Cost$10,000 to $49,999
DurationMar 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
RedDot Technologies Pte Ltd is an established Healthcare organisation headquartered in Singapore. My role as VP of Engineering covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
Primarily Quality Assurance & Testing, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the Quality Assurance & Testing work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex Quality Assurance & Testing programme in the Healthcare space and will deliver against a serious brief, this is the team.

Technology roadmap that gave our leadership team genuine clarity

Priscilla Tan / Head of Engineering - AsiaPac FinTech Pte Ltd
Verified
May 21, 2023

Project summary: We had a clear product vision but lacked the engineering capacity internally to execute it within the window our market opportunity required.

The thing I appreciate most in retrospect is that they were honest when something was harder than expected. Twice during the project the team came to us proactively to say that a particular component needed more time to do properly and explained why cutting corners would create problems later. We gave them the time. Both decisions were correct. The resulting product is solid and we have had none of the post-launch instability that plagued our last two technology projects.

PROS

Technical depth across the full stack, honest and timely communication, delivered exactly what was scoped without surprise additions to the invoice

CONS

Time zone difference required some adjustment to our internal communication habits but the team managed the overlap window efficiently and it never affected momentum

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeIT Consulting
IndustryEvents & Event Management
Project Cost$50,000 to $149,999
DurationOct 2025 – Mar 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
AsiaPac FinTech Pte Ltd operates across the Events & Event Management sector with offices in Singapore. In my capacity as Head of Engineering I oversee both the strategic and operational technology agenda. We are a growth-stage business that needed a development partner capable of scaling with us rather than constraining us.
What specific problem or business challenge led you to hire this company?
Our Events & Event Management regulatory environment had changed and the compliance timeline was non-negotiable. We needed to rebuild specific components of our system to meet the new requirements and our internal team was already fully committed to the core product roadmap. Bringing in a specialist IT Consulting partner was the only realistic path.
What services did the company provide for your project?
End-to-end IT Consulting delivery with a particular emphasis on the integration layer that connected the new build to our existing Events & Event Management infrastructure. They also provided UI/UX input that was not in the original scope but which they offered proactively because they could see it would affect adoption. That kind of initiative was characteristic of how they approached the whole engagement.
Why did you choose this company over other providers you considered?
A direct referral from a peer who had used them for a comparable IT Consulting engagement in the Events & Event Management space. That peer's experience had been excellent and their project profile was similar enough to ours that the recommendation carried real weight. Everything we found during our own evaluation reinforced that this was the right decision.
How clearly did the company understand your requirements and business goals?
Extremely well. They asked detailed questions, challenged vague requirements until they were specific, and proposed sensible defaults for decisions we had not yet made rather than just leaving them open. By the time development started there was no ambiguity in the backlog, which is a rare starting position.
How was your overall experience with their communication and project management?
Outstanding. I have worked with agencies that communicate beautifully during the sales process and go quiet during delivery. This was the opposite — structured, consistent, and genuinely informative throughout. Problems were surfaced early with proposed solutions rather than just problem statements, which made the inevitable mid-project decisions much easier to make.
Did the company deliver the project on time and within your expected budget?
Yes. I will note that the original timeline was aggressive and I had privately expected a slip. They managed to hold it by making smart sequencing decisions early on that I only fully understood in retrospect. The budget discipline was equally good — we received a single change request for scope we had introduced ourselves and it was priced fairly.
What tangible results or business impact have you seen since the project was completed?
We went live three months ago. In that time we have not had a single P1 incident, our page performance scores have improved across every measure, and the feature we had deprioritised for years because the old architecture made it too complex to implement is now in our next sprint. The platform they built has opened up our roadmap in a way we had not anticipated.
What did you like most about working with this company?
The post-launch behaviour. Some agencies disappear the moment the final invoice is paid. This team maintained the same level of responsiveness during the hypercare period as during development, handed over thorough documentation without being asked twice, and checked in proactively a month after go-live to review performance metrics with us. That last part was entirely unprompted.
Would you recommend this company to others, and would you work with them again?
I recommend them to anyone who asks and occasionally to people who do not. The combination of IT Consulting expertise, Events & Event Management domain knowledge, and delivery discipline is genuinely difficult to find. We found it here and we intend to keep it.

FAQs

How long does IdeaSoft take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 50 - 249 professionals, IdeaSoft can scale resources based on project urgency.
Why should businesses choose IdeaSoft?
Businesses may choose IdeaSoft based on factors such as technical expertise, industry experience, client reviews, development methodology, communication practices, and the ability to deliver scalable software solutions that align with business objectives. Founded in 2016, the company has built a track record of delivering projects across various industries.
Is IdeaSoft an offshore software development company?
IdeaSoft may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, its listed capabilities span Blockchain Development, Logo Designing, Mobile App Development, UI-UX Design and Web Design, and its typical hourly rate is around $25 - $49.
Does IdeaSoft offer dedicated developers?
Yes, many companies like IdeaSoft provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, its listed capabilities span Blockchain Development, Logo Designing, Mobile App Development, UI-UX Design and Web Design, and it has been operating since 2016.
What engagement models does IdeaSoft provide?
IdeaSoft may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, its listed capabilities span Blockchain Development, Logo Designing, Mobile App Development, UI-UX Design and Web Design, and it has served clients in USA.
Can IdeaSoft build AI-powered applications?
Many modern software development companies, including IdeaSoft, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, it has served clients in USA, and its average project cost is reported at $2500000+.
Does IdeaSoft sign an NDA before starting a project?
Most professional software development companies, including IdeaSoft, are willing to sign a Non-Disclosure Agreement (NDA) to protect client data and project confidentiality before development begins. For context, it has experience across industries such as Events & Event Management, Human Resources, Mining & Metals, Aerospace & Defense, Construction and Media & Entertainment, and its typical hourly rate is around $25 - $49.
Which countries does IdeaSoft serve?
IdeaSoft may serve clients across multiple countries and regions, including USA, depending on market demand and business partnerships.
Does IdeaSoft develop SaaS products?
Yes, IdeaSoft may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, its listed capabilities span Blockchain Development, Logo Designing, Mobile App Development, UI-UX Design and Web Design, and it has been operating since 2016.
What is IdeaSoft's software development process?
IdeaSoft typically follows a structured software development process that may include requirement analysis, UI/UX design, agile development sprints, quality assurance testing, deployment, and post-launch support. For context, its listed capabilities span Blockchain Development, Logo Designing, Mobile App Development, UI-UX Design and Web Design, and it has experience across industries such as Events & Event Management, Human Resources, Mining & Metals, Aerospace & Defense, Construction and Media & Entertainment.

Company Info

Founded 2016
Employees 50 - 249
Hourly Rate $25 - $49
Avg. Project Cost $45,000+
Client Rating 4.0/5 (12 reviews)

Rating Breakdown

Quality
3.9
Schedule
4.0
Cost
4.0
Communication
4.0