Laiyon Interactive Sdn Bhd

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4.3/5 (13 reviews)
+60391711624 hello@laiyon.com Visit Website

About Laiyon Interactive Sdn Bhd

Their team is composed of uniquely expert and very talented serial organizers, strategists and user experience designers. Their team is composed of senior developers with deep technical management and back-end systems development & integration experiences. They help an enterprise to attain higher levels of enterprise proficiencies. Their product team helps you prepare the right user growth marketing activities for user purchase.

Services

Mobile App Development Web Development VR App Development AR App Development UI-UX Design Custom Software Development Internet Marketing

Industries Served

Mining & Metals Real Estate Telecommunications

Laiyon Interactive Sdn Bhd Reviews

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IT partner embedded deeply enough to understand our business, not just our ticket queue

Bilal Chaudhry / Co-Founder & CTO - Indus Software House
Verified
Feb 09, 2026

Project summary: Our engineering capacity was committed to maintaining existing systems and could not absorb a net-new build of this complexity. An external partner with the right skills was the only viable option.

The thing that retrospectively seems most significant is how little drama there was. Complex technology projects tend to accumulate incidents, escalations, and tense conversations. This one did not. Problems were surfaced before they became incidents. Scope changes were handled with process rather than conflict. Risks were managed rather than avoided. That level of maturity is rare in my experience and it made the delivery feel almost effortless from our side, which I know it was not from theirs.

PROS

Architectural decisions designed for longevity rather than just the current brief, thorough automated test coverage, post-launch stability that validated every technical choice made during discovery

CONS

The engagement was priced at the quality level rather than the budget level. We evaluated the alternatives and concluded that the delta was a reasonable premium for the reduction in delivery risk

4.0
Overall
4.0
Quality
4.0
Schedule
4.5
Cost
3.5
Communication
Project TypeIT Managed Services
IndustryMining & Metals
Project Cost$150,000 to $499,999
DurationSep 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Co-Founder & CTO at Indus Software House I oversee technology investment and delivery across our Mining & Metals operations in Islamabad, Pakistan. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
Primarily IT Managed Services, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Mining & Metals experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the IT Managed Services work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

A partnership that began with a single project and earned a place on our preferred vendor list

Nisha Pillai / Director of Engineering - GrowthBridge Ventures
Verified
Feb 04, 2026

Project summary: Digital-first buyer behaviour had made our property search experience a genuine competitive liability. We needed it to match the quality of the portfolio it was representing.

The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.0
Overall
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Communication
Project TypeLow-Code / No-Code Development
IndustryReal Estate
Project Cost$150,000 to $499,999
DurationJun 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
GrowthBridge Ventures is an established Real Estate organisation headquartered in Pune, India. My role as Director of Engineering covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
A competitive threat had accelerated our roadmap. We had planned a significant Low-Code / No-Code Development investment for the following year. External pressure moved that timeline forward by six months and required us to find an external partner rather than attempting to build internally in the time available.
What services did the company provide for your project?
End-to-end Low-Code / No-Code Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their Low-Code / No-Code Development approach and the evidence base they provided — reference projects in Real Estate contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Real Estate network — in both cases to peers facing Low-Code / No-Code Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

A technology investment that delivered returns ahead of the business case we approved

Imogen Tanner / Head of Engineering - Outback Data Solutions
Verified
Jan 02, 2026

Project summary: B2B customer churn was concentrated among accounts that had complained about portal usability. We needed a complete redesign of the self-service experience before the next contract renewal cycle.

The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

The engagement was priced at the quality level rather than the budget level. We evaluated the alternatives and concluded that the delta was a reasonable premium for the reduction in delivery risk

4.5
Overall
5.0
Quality
4.0
Schedule
4.0
Cost
5.0
Communication
Project TypePOS System Development
IndustryTelecommunications
Project CostLess than $10,000
DurationApr 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Head of Engineering at Outback Data Solutions I oversee technology investment and delivery across our Telecommunications operations in Melbourne, Australia. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our POS System Development capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
The scope covered the full POS System Development lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their POS System Development approach and the evidence base they provided — reference projects in Telecommunications contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

FAQs

What services does Laiyon Interactive Sdn Bhd offer?
Laiyon Interactive Sdn Bhd provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include AR App Development, Custom Software Development, Internet Marketing, Mobile App Development and UI-UX Design.
How much does it cost to hire Laiyon Interactive Sdn Bhd?
The cost of hiring Laiyon Interactive Sdn Bhd depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, Laiyon Interactive Sdn Bhd's typical hourly rate is around $25 - $49, with an average project cost of $10000+.
How long does Laiyon Interactive Sdn Bhd take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 2 - 9 professionals, Laiyon Interactive Sdn Bhd can scale resources based on project urgency.
How can I contact Laiyon Interactive Sdn Bhd for a project?
Businesses can contact Laiyon Interactive Sdn Bhd through its official website, email, or contact form to discuss project requirements, request a consultation, or receive a development estimate. For context, its listed capabilities span AR App Development, Custom Software Development, Internet Marketing, Mobile App Development and UI-UX Design, and it reports a team size of 2 - 9 professionals.
How do I choose the right software development company?
When selecting a software development company like Laiyon Interactive Sdn Bhd, consider its portfolio, client reviews, industry expertise, technical capabilities, communication process, pricing model, project management approach, and post-launch support. For context, its listed capabilities span AR App Development, Custom Software Development, Internet Marketing, Mobile App Development and UI-UX Design, and its typical hourly rate is around $25 - $49.
Does Laiyon Interactive Sdn Bhd offer dedicated developers?
Yes, many companies like Laiyon Interactive Sdn Bhd provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, it has experience across industries such as Automotive, Information Technology, Construction, Events & Event Management, Mining & Metals and Real Estate, and its average project cost is reported at $10000+.
What engagement models does Laiyon Interactive Sdn Bhd provide?
Laiyon Interactive Sdn Bhd may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, its listed capabilities span AR App Development, Custom Software Development, Internet Marketing, Mobile App Development and UI-UX Design, and it has been operating since 2014.
Does Laiyon Interactive Sdn Bhd sign an NDA before starting a project?
Most professional software development companies, including Laiyon Interactive Sdn Bhd, are willing to sign a Non-Disclosure Agreement (NDA) to protect client data and project confidentiality before development begins. For context, it has experience across industries such as Automotive, Information Technology, Construction, Events & Event Management, Mining & Metals and Real Estate, and its listed capabilities span AR App Development, Custom Software Development, Internet Marketing, Mobile App Development and UI-UX Design.
Does Laiyon Interactive Sdn Bhd develop SaaS products?
Yes, Laiyon Interactive Sdn Bhd may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has experience across industries such as Automotive, Information Technology, Construction, Events & Event Management, Mining & Metals and Real Estate, and its listed capabilities span AR App Development, Custom Software Development, Internet Marketing, Mobile App Development and UI-UX Design.
Can Laiyon Interactive Sdn Bhd modernize legacy software?
Laiyon Interactive Sdn Bhd may provide legacy software modernization services, including re-platforming, code refactoring, and migration to modern frameworks or cloud infrastructure to improve performance and maintainability. For context, it has served clients in Malaysia, and it reports a team size of 2 - 9 professionals.

Company Info

Founded 2014
Employees 2 - 9
Hourly Rate $25 - $49
Avg. Project Cost $30,000+
Client Rating 4.3/5 (13 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.2
Cost
4.4
Communication
4.2