Mawaqaa

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4.4/5 (12 reviews)
+96522417158 N/A Visit Website

About Mawaqaa

A leading app development company which is founded in 2002. They design and develop your applications using their expertise in mobile platforms development, following the global industry standards with their UX/UI creativity. Their team of highly skilled developers, designers, and testers who are committed to coming up with some amazingly designed apps.

Services

Mobile App Development Web Development UI-UX Design Web Design

Industries Served

Aerospace & Defense Telecommunications

Mawaqaa Reviews

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Virtual showroom that our sales team now uses every single day

Faisal Al-Ghamdi / Chief Digital Officer - Riyadh Tech Ventures
Verified
Jan 18, 2026

Project summary: Our existing platform had grown organically over several years and the accumulated technical debt was beginning to affect both performance and our ability to ship new features.

I have worked with development agencies on four continents over the past fifteen years and this team sits comfortably in the top tier. What separated them was not just technical skill, which was genuinely impressive, but their instinct for asking the right business questions before reaching for a technical answer. The project ran to schedule, the architecture is clean and well-documented, and the handover was thorough. Six months after go-live we have not raised a single critical support ticket. That speaks for itself.

PROS

Senior engineers on our account throughout the entire project rather than a bait-and-switch to juniors after contract signing, transparent reporting, realistic estimates that proved accurate

CONS

Premium pricing compared to some of the alternatives we evaluated, but the quality of the output and the absence of rework costs made the investment straightforward to justify

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeAR/VR Development
IndustryAerospace & Defense
Project Cost$50,000 to $149,999
DurationAug 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Chief Digital Officer at Riyadh Tech Ventures, I manage a cross-functional technology team serving our Aerospace & Defense clients from Riyadh, Saudi Arabia. We are a commercially focused organisation and every technology decision we make is evaluated against a clear business case. We needed a partner who understood that context, not just the technical brief.
What specific problem or business challenge led you to hire this company?
Our existing AR/VR Development capability had accumulated years of technical debt that was slowing every new feature to a crawl. Incident frequency was rising, developer confidence was falling, and we knew a rebuild was overdue. We needed a partner with the depth to do it properly rather than apply another layer of patches.
What services did the company provide for your project?
Primarily AR/VR Development, though the scope naturally touched adjacent areas. They handled architecture design, implementation, integration with our existing systems, performance testing under realistic load, and knowledge transfer to our internal team. The breadth of what they covered without requiring us to bring in additional vendors was one of the reasons the project ran efficiently.
Why did you choose this company over other providers you considered?
A direct referral from a peer who had used them for a comparable AR/VR Development engagement in the Aerospace & Defense space. That peer's experience had been excellent and their project profile was similar enough to ours that the recommendation carried real weight. Everything we found during our own evaluation reinforced that this was the right decision.
How clearly did the company understand your requirements and business goals?
Better than we did at the start, which sounds like an exaggeration but is genuinely accurate. The discovery workshop they ran surfaced assumptions we had not examined and contradictions in our requirements that would have caused real problems mid-development. The functional specification they produced was the clearest articulation of our product that we had seen written down.
How was your overall experience with their communication and project management?
The project management was the best I have experienced in a vendor relationship. We had fortnightly sprint reviews with structured agendas, a shared backlog that we could inspect at any point, a risk register that was actively maintained rather than created at kickoff and never opened again, and a project manager who treated our time as something worth protecting. Communication was proactive, not reactive.
Did the company deliver the project on time and within your expected budget?
Yes. I will note that the original timeline was aggressive and I had privately expected a slip. They managed to hold it by making smart sequencing decisions early on that I only fully understood in retrospect. The budget discipline was equally good — we received a single change request for scope we had introduced ourselves and it was priced fairly.
What tangible results or business impact have you seen since the project was completed?
We went live three months ago. In that time we have not had a single P1 incident, our page performance scores have improved across every measure, and the feature we had deprioritised for years because the old architecture made it too complex to implement is now in our next sprint. The platform they built has opened up our roadmap in a way we had not anticipated.
What did you like most about working with this company?
The quality of the written communication. This matters more than most clients articulate. Clear, concise, technically accurate updates that our non-technical stakeholders could read and understand. Proposals and change requests that made the decision obvious rather than obscuring it in jargon. That communication quality reduced our internal coordination overhead significantly.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active conversation about the next phase of work and I expect this to become a multi-year partnership. For any organisation in the Aerospace & Defense space looking for a AR/VR Development partner who combines technical rigour with genuine commercial awareness, I would put this team at the top of the shortlist.

User research that uncovered problems we did not know our customers had

Noura Al-Rashidi / VP of Technology - Gulf Retail Holdings
Verified
Dec 13, 2025

Project summary: Customer churn was rising and our data showed that poor self-service experience was a primary driver — we needed a wholesale rebuild of our customer portal.

Our previous agency had given us a platform that worked well enough to demo and fell apart under real load. This team came in, diagnosed the root causes accurately, and rebuilt the critical components without disrupting the live service. The performance improvements were immediate and measurable — page load times dropped by 60 percent, error rates dropped to near zero, and our support team has far fewer incidents to deal with. The contrast with our previous experience could not have been sharper.

PROS

Business-aware approach to every technical decision, strong project governance, fast turnaround on feedback, zero drama during a genuinely complex engagement

CONS

The initial project brief document they required was more detailed than we were used to providing, but in hindsight that rigour was part of why the project ran so smoothly

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeUI/UX Design
IndustryTelecommunications
Project Cost$500,000+
DurationNov 2024 – Jan 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Gulf Retail Holdings, a mid-sized organisation in the Telecommunications sector headquartered in Abu Dhabi, UAE. My remit as VP of Technology covers everything from infrastructure to product development. We had reached a point where our internal engineering capacity was not sufficient to execute our roadmap without an experienced external partner.
What specific problem or business challenge led you to hire this company?
Our existing UI/UX Design capability had accumulated years of technical debt that was slowing every new feature to a crawl. Incident frequency was rising, developer confidence was falling, and we knew a rebuild was overdue. We needed a partner with the depth to do it properly rather than apply another layer of patches.
What services did the company provide for your project?
End-to-end UI/UX Design delivery with a particular emphasis on the integration layer that connected the new build to our existing Telecommunications infrastructure. They also provided UI/UX input that was not in the original scope but which they offered proactively because they could see it would affect adoption. That kind of initiative was characteristic of how they approached the whole engagement.
Why did you choose this company over other providers you considered?
We evaluated four vendors in total. Two were eliminated after the technical assessment stage because their proposed architectures showed a surface-level understanding of what we needed. This team's proposal demonstrated genuine depth in UI/UX Design and specific knowledge of the Telecommunications sector that the others could not match. The reference calls confirmed a consistent pattern of delivery.
How clearly did the company understand your requirements and business goals?
Extremely well. They asked detailed questions, challenged vague requirements until they were specific, and proposed sensible defaults for decisions we had not yet made rather than just leaving them open. By the time development started there was no ambiguity in the backlog, which is a rare starting position.
How was your overall experience with their communication and project management?
The project management was the best I have experienced in a vendor relationship. We had fortnightly sprint reviews with structured agendas, a shared backlog that we could inspect at any point, a risk register that was actively maintained rather than created at kickoff and never opened again, and a project manager who treated our time as something worth protecting. Communication was proactive, not reactive.
Did the company deliver the project on time and within your expected budget?
The project landed on the agreed delivery date and within the approved budget. We did add scope during the engagement — two features that became apparent as essential during user testing — and those were quoted, approved, and delivered without affecting the original scope timeline. That kind of clean change management is not something you can take for granted.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate precisely because several factors changed simultaneously, but the data we can attribute directly to the new UI/UX Design platform shows a meaningful improvement in the metrics that matter to our Telecommunications business. Our account managers report that the new capability is coming up positively in client conversations, which was one of the strategic objectives we started with.
What did you like most about working with this company?
Their ability to hold the business objective in mind alongside the technical task. I have worked with technically excellent agencies who lost the thread of what we were actually trying to achieve. This team never did. Every architectural decision, every trade-off conversation, every prioritisation discussion was anchored to the outcome we had agreed at the start.
Would you recommend this company to others, and would you work with them again?
Absolutely. I would recommend them with a specific note that the quality of the discovery process is where the value starts. Clients who invest properly in that phase will get the most out of the engagement. We made that investment and the returns are evident in the quality of what was delivered.

FAQs

What services does Mawaqaa offer?
Mawaqaa provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Web Development, Web Design, UI-UX Design and Mobile App Development.
Which industries does Mawaqaa serve?
Mawaqaa has experience working with businesses across multiple industries, including Telecommunications, Gaming & Gambling, Aerospace & Defense, Logistics & Supply Chain, Advertising & Marketing and Travel & Hospitality.
How long does Mawaqaa take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of N/A professionals, Mawaqaa can scale resources based on project urgency.
Is Mawaqaa an offshore software development company?
Mawaqaa may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, it has experience across industries such as Telecommunications, Gaming & Gambling, Aerospace & Defense, Logistics & Supply Chain, Advertising & Marketing and Travel & Hospitality, and it has been operating since 2002.
Does Mawaqaa offer dedicated developers?
Yes, many companies like Mawaqaa provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, it has experience across industries such as Telecommunications, Gaming & Gambling, Aerospace & Defense, Logistics & Supply Chain, Advertising & Marketing and Travel & Hospitality, and it has been operating since 2002.
Can Mawaqaa build AI-powered applications?
Many modern software development companies, including Mawaqaa, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, it has experience across industries such as Telecommunications, Gaming & Gambling, Aerospace & Defense, Logistics & Supply Chain, Advertising & Marketing and Travel & Hospitality, and it has been operating since 2002.
Does Mawaqaa sign an NDA before starting a project?
Most professional software development companies, including Mawaqaa, are willing to sign a Non-Disclosure Agreement (NDA) to protect client data and project confidentiality before development begins. For context, its listed capabilities span Web Development, Web Design, UI-UX Design and Mobile App Development, and its typical hourly rate is around N/A.
Which countries does Mawaqaa serve?
Mawaqaa may serve clients across multiple countries and regions, including Kuwait, depending on market demand and business partnerships.
Can Mawaqaa modernize legacy software?
Mawaqaa may provide legacy software modernization services, including re-platforming, code refactoring, and migration to modern frameworks or cloud infrastructure to improve performance and maintainability. For context, it has experience across industries such as Telecommunications, Gaming & Gambling, Aerospace & Defense, Logistics & Supply Chain, Advertising & Marketing and Travel & Hospitality, and it has been operating since 2002.
How do I request a proposal from Mawaqaa?
You can request a proposal from Mawaqaa by submitting your project requirements through its website contact form, email, or by reaching out directly to discuss your business goals and receive a tailored development estimate. For context, it has served clients in Kuwait, and its listed capabilities span Web Development, Web Design, UI-UX Design and Mobile App Development.

Company Info

Founded 2002
Employees N/A
Hourly Rate N/A
Avg. Project Cost $60,000+
Client Rating 4.4/5 (12 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.5
Cost
4.3
Communication
4.3