About sinfotech

It was established in 2003 with vast experience, as a company specialized in IT services. They have gained experience in everything that affects the Internet and its services, and they have increased their offer of marketing solutions. They are unique to try and test latest technologies, particularly in mobile environments, to completely get and take advantage of the potentials.

Services

Mobile App Development Web Development UI-UX Design Web Design E-commerce Development

Industries Served

Financial Services

sinfotech Reviews

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Custom CRM that replaced four spreadsheets and a lot of tribal knowledge

Rafael Almeida / CTO - Horizonte Digital Ltda
Verified
Apr 19, 2023

Project summary: Regulatory changes required us to rebuild our client reporting module from the ground up with full audit trail, real-time data, and a compliant data residency model.

Project governance was one of the things that impressed me most. We had a dedicated project manager who ran tight fortnightly sprints with clear acceptance criteria, a shared backlog that gave us full visibility at all times, and a change request process that was fair and transparent. Nothing slipped through the cracks, no bill shock at the end, and the final delivery matched the original scope document almost perfectly. In my experience that kind of discipline is genuinely uncommon.

PROS

Collaborative working style that made them feel like an extension of our team, excellent written communication for our async timezone relationship, clean and readable codebase

CONS

We underestimated the internal resource commitment required on our side during discovery — the team warned us, we did not listen fully, and the first sprint was slower as a result

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCRM Development
IndustryFinancial Services
Project Cost$50,000 to $149,999
DurationSep 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Horizonte Digital Ltda operates across the Financial Services sector with offices in São Paulo, Brazil. In my capacity as CTO I oversee both the strategic and operational technology agenda. We are a growth-stage business that needed a development partner capable of scaling with us rather than constraining us.
What specific problem or business challenge led you to hire this company?
Growth into new markets had exposed serious limitations in our platform. What had worked for our original user base in São Paulo, Brazil was not going to scale internationally, and the CRM Development requirements for those new markets were meaningfully different. We needed a partner who had solved that kind of problem before.
What services did the company provide for your project?
Primarily CRM Development, though the scope naturally touched adjacent areas. They handled architecture design, implementation, integration with our existing systems, performance testing under realistic load, and knowledge transfer to our internal team. The breadth of what they covered without requiring us to bring in additional vendors was one of the reasons the project ran efficiently.
Why did you choose this company over other providers you considered?
We evaluated four vendors in total. Two were eliminated after the technical assessment stage because their proposed architectures showed a surface-level understanding of what we needed. This team's proposal demonstrated genuine depth in CRM Development and specific knowledge of the Financial Services sector that the others could not match. The reference calls confirmed a consistent pattern of delivery.
How clearly did the company understand your requirements and business goals?
The requirements understanding was solid from early on, aided by the fact that they had prior experience in the Financial Services sector and did not need us to explain domain context that a less experienced team would have required. That background knowledge shortened the discovery phase meaningfully and reduced the volume of clarification questions during sprints.
How was your overall experience with their communication and project management?
Professional and efficient. We used a shared project management tool that gave our stakeholders visibility without requiring them to attend every meeting. The project manager had a clear escalation path and used it appropriately. The only time I needed to intervene directly was when I chose to, not because something had been missed.
Did the company deliver the project on time and within your expected budget?
On time and within the agreed budget. They had given us a range estimate at the start, which I had been sceptical of, and they landed within the lower half of that range. Their estimation accuracy came from having broken the work down in genuine detail during discovery rather than giving a rough number and hoping. It showed in every sprint.
What tangible results or business impact have you seen since the project was completed?
Quantitatively: user engagement metrics are up significantly since launch, our support ticket volume has dropped, and we have received unsolicited positive feedback from clients who noticed the improvement. Qualitatively: our internal team is proud of the product we now have, which affects morale and retention in ways that do not show up on a dashboard but matter enormously.
What did you like most about working with this company?
The continuity of the team. The engineers who scoped the work were the engineers who built it. That sounds like it should be standard practice but in my experience it often is not. The institutional knowledge that comes from that continuity pays dividends at every stage, particularly when you are dealing with a complex Financial Services domain where context takes time to build.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active conversation about the next phase of work and I expect this to become a multi-year partnership. For any organisation in the Financial Services space looking for a CRM Development partner who combines technical rigour with genuine commercial awareness, I would put this team at the top of the shortlist.

FAQs

What technologies does sinfotech specialize in?
Depending on the project requirements, sinfotech may work with technologies such as React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, iOS, Android, AWS, Azure, AI, and cloud platforms. For context, it has experience across industries such as Manufacturing, Gaming & Gambling, Advertising & Marketing, Financial Services, Education and Automotive, and it has been operating since 2003.
How long does sinfotech take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 2 - 9 professionals, sinfotech can scale resources based on project urgency.
Why should businesses choose sinfotech?
Businesses may choose sinfotech based on factors such as technical expertise, industry experience, client reviews, development methodology, communication practices, and the ability to deliver scalable software solutions that align with business objectives. Founded in 2003, the company has built a track record of delivering projects across various industries.
Is sinfotech an offshore software development company?
sinfotech may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, it has served clients in Italy, and its typical hourly rate is around N/A.
What engagement models does sinfotech provide?
sinfotech may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, it has experience across industries such as Manufacturing, Gaming & Gambling, Advertising & Marketing, Financial Services, Education and Automotive, and its typical hourly rate is around N/A.
Can sinfotech build AI-powered applications?
Many modern software development companies, including sinfotech, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, its listed capabilities span E-commerce Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has experience across industries such as Manufacturing, Gaming & Gambling, Advertising & Marketing, Financial Services, Education and Automotive.
Does sinfotech develop SaaS products?
Yes, sinfotech may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, its listed capabilities span E-commerce Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has been operating since 2003.
Can sinfotech modernize legacy software?
sinfotech may provide legacy software modernization services, including re-platforming, code refactoring, and migration to modern frameworks or cloud infrastructure to improve performance and maintainability. For context, it has served clients in Italy, and its listed capabilities span E-commerce Development, Mobile App Development, UI-UX Design, Web Design and Web Development.
What is sinfotech's software development process?
sinfotech typically follows a structured software development process that may include requirement analysis, UI/UX design, agile development sprints, quality assurance testing, deployment, and post-launch support. For context, it has served clients in Italy, and it has experience across industries such as Manufacturing, Gaming & Gambling, Advertising & Marketing, Financial Services, Education and Automotive.

Company Info

Founded 2003
Employees 2 - 9
Hourly Rate N/A
Avg. Project Cost $30,000+
Client Rating 4.4/5 (11 reviews)

Rating Breakdown

Quality
4.4
Schedule
4.5
Cost
4.3
Communication
4.2