About The Sneakers Agency

The Sneakers Agency is an amazing mobile app development company. They try to help the world nearby us by making it natural for people to get things done. In a world of complexity & challenges, they produce simplicity & clarity, by designing customer experiences that predict requirements and inspire customer engagement.

Services

Mobile App Development Web Development UI-UX Design

Industries Served

Sports & Fitness Legal Services

The Sneakers Agency Reviews

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The team designed for our users' actual behaviour, not for the persona we thought they were

Rupert Ashford / Director of eCommerce - Hargrove Retail PLC
Verified
Jan 25, 2026

Project summary: A previous engagement had delivered something that worked in staging and struggled in production. We approached this project with greater rigour in vendor selection as a result.

We gave this team an aggressive timeline, a technically complex scope, and a client-side project team that was stretched thin and not always available at the speed the engagement required. They absorbed all of that gracefully. Where they needed input they were precise about what they needed and when. Where they could proceed independently they did. The result was a delivery that landed on time despite the constraints on our side, which I regard as evidence of genuine professional maturity.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.5
Overall
5.0
Quality
4.5
Schedule
4.0
Cost
5.0
Communication
Project TypeUI/UX Design
IndustrySports & Fitness
Project Cost$150,000 to $499,999
DurationAug 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Hargrove Retail PLC is an established Sports & Fitness organisation headquartered in Manchester, UK. My role as Director of eCommerce covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
A competitive threat had accelerated our roadmap. We had planned a significant UI/UX Design investment for the following year. External pressure moved that timeline forward by six months and required us to find an external partner rather than attempting to build internally in the time available.
What services did the company provide for your project?
End-to-end UI/UX Design delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
A trusted peer in the Sports & Fitness sector had used them for a comparable UI/UX Design engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, UI/UX Design depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Sports & Fitness network — in both cases to peers facing UI/UX Design challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

End-to-end IoT solution with firmware, cloud, and dashboard that all actually talk to each other

Liselotte Bakker / Head of Platform Engineering - Harbour Digital BV
Verified
Jan 14, 2026

Project summary: Our client portal had been built in 2017 and had not received meaningful investment since. Clients were contrasting it unfavourably with the portals of our competitors in pitches.

Six months after go-live our platform is processing three times the transaction volume we specified in the original brief. The architecture choices made during discovery accommodated that growth without remediation work. That is the difference between a team that designs for what you tell them and a team that designs for what you are likely to need. We are in conversation about a Phase 2 engagement and I expect to be using this partnership for several years.

PROS

Architectural decisions designed for longevity rather than just the current brief, thorough automated test coverage, post-launch stability that validated every technical choice made during discovery

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.5
Overall
4.5
Quality
5.0
Schedule
4.0
Cost
4.5
Communication
Project TypeIoT Development
IndustryLegal Services
Project CostLess than $10,000
DurationFeb 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Harbour Digital BV, a growth-stage Legal Services business based in Utrecht, Netherlands. As Head of Platform Engineering my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Legal Services market but lacked the engineering depth internally to execute it. The IoT Development requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
Primarily IoT Development, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their IoT Development approach and the evidence base they provided — reference projects in Legal Services contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex IoT Development programme in the Legal Services space and will deliver against a serious brief, this is the team.

FAQs

What technologies does The Sneakers Agency specialize in?
Depending on the project requirements, The Sneakers Agency may work with technologies such as React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, iOS, Android, AWS, Azure, AI, and cloud platforms. For context, it has experience across industries such as Advertising & Marketing, Legal Services, Media & Entertainment, Insurance, Mining & Metals and Sports & Fitness, and its listed capabilities span Mobile App Development, UI-UX Design and Web Development.
Why should businesses choose The Sneakers Agency?
Businesses may choose The Sneakers Agency based on factors such as technical expertise, industry experience, client reviews, development methodology, communication practices, and the ability to deliver scalable software solutions that align with business objectives. Founded in 2012, the company has built a track record of delivering projects across various industries.
Does The Sneakers Agency provide post-launch support and maintenance?
Many software development companies, including The Sneakers Agency, offer ongoing maintenance, bug fixes, performance optimization, security updates, feature enhancements, and technical support after project deployment. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and it has experience across industries such as Advertising & Marketing, Legal Services, Media & Entertainment, Insurance, Mining & Metals and Sports & Fitness.
Does The Sneakers Agency offer dedicated developers?
Yes, many companies like The Sneakers Agency provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and its typical hourly rate is around $100 - $149.
What engagement models does The Sneakers Agency provide?
The Sneakers Agency may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and it has been operating since 2012.
Which countries does The Sneakers Agency serve?
The Sneakers Agency may serve clients across multiple countries and regions, including USA, depending on market demand and business partnerships.
Can The Sneakers Agency modernize legacy software?
The Sneakers Agency may provide legacy software modernization services, including re-platforming, code refactoring, and migration to modern frameworks or cloud infrastructure to improve performance and maintainability. For context, it has experience across industries such as Advertising & Marketing, Legal Services, Media & Entertainment, Insurance, Mining & Metals and Sports & Fitness, and its average project cost is reported at $2500000+.
What is The Sneakers Agency's software development process?
The Sneakers Agency typically follows a structured software development process that may include requirement analysis, UI/UX design, agile development sprints, quality assurance testing, deployment, and post-launch support. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and it reports a team size of 10 - 49 professionals.
How do I request a proposal from The Sneakers Agency?
You can request a proposal from The Sneakers Agency by submitting your project requirements through its website contact form, email, or by reaching out directly to discuss your business goals and receive a tailored development estimate. For context, it has served clients in USA, and its listed capabilities span Mobile App Development, UI-UX Design and Web Development.

Company Info

Founded 2012
Employees 10 - 49
Hourly Rate $100 - $149
Avg. Project Cost $30,000+
Client Rating 4.6/5 (12 reviews)

Rating Breakdown

Quality
4.7
Schedule
4.5
Cost
4.6
Communication
4.7