Touchtech

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4.4/5 (11 reviews)
+6449746549 office@touchtech.co.nz Visit Website

About Touchtech

Their team of skilled designers, technical designers, and extremely talented developers will help realize your ideas and business goals while using technology wonderfully. Their experience in the IT industry has helped them to gain extensive knowledge about demands of businesses over various verticals. They are one of the best mobile app development company.

Services

Mobile App Development Web Development Custom Software Development Internet of Things

Industries Served

Media & Entertainment

Touchtech Reviews

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Zero-trust architecture that passed our enterprise client due diligence first time

Priscilla Tan / Head of Engineering - AsiaPac FinTech Pte Ltd
Verified
Feb 24, 2023

Project summary: Streaming demand had grown beyond what our monolithic video delivery infrastructure could handle and we needed a cloud-native rebuild before the next content release cycle.

We ran a structured RFP with seven vendors. Three made it to the technical evaluation stage. This team won on the strength of their technical proposal, their domain knowledge, and frankly on the quality of the questions they asked us during the process. A vendor who asks good questions in the sales phase tends to ask good questions during delivery too. That hypothesis proved correct. The project is now live, performing above the KPIs we agreed, and our stakeholders are genuinely impressed.

PROS

Consistent delivery against milestones, code quality that passed our internal review without major findings, post-launch support that felt like a partnership not a ticket queue

CONS

We underestimated the internal resource commitment required on our side during discovery — the team warned us, we did not listen fully, and the first sprint was slower as a result

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCybersecurity
IndustryMedia & Entertainment
Project Cost$10,000 to $49,999
DurationJan 2025 – Apr 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
AsiaPac FinTech Pte Ltd is a Media & Entertainment business based in Singapore. As Head of Engineering I am responsible for all technology investment decisions, vendor selection, and ensuring our digital capabilities match our growth ambitions. We operate in a competitive market where the quality of our software directly affects our ability to win and retain clients.
What specific problem or business challenge led you to hire this company?
Our existing Cybersecurity capability had accumulated years of technical debt that was slowing every new feature to a crawl. Incident frequency was rising, developer confidence was falling, and we knew a rebuild was overdue. We needed a partner with the depth to do it properly rather than apply another layer of patches.
What services did the company provide for your project?
The core engagement was Cybersecurity but expanded to include technical consultancy during the discovery phase, which helped us refine the requirements significantly before development began. They also took responsibility for coordinating with our third-party data providers, which removed a significant coordination burden from our internal team.
Why did you choose this company over other providers you considered?
A direct referral from a peer who had used them for a comparable Cybersecurity engagement in the Media & Entertainment space. That peer's experience had been excellent and their project profile was similar enough to ours that the recommendation carried real weight. Everything we found during our own evaluation reinforced that this was the right decision.
How clearly did the company understand your requirements and business goals?
Better than we did at the start, which sounds like an exaggeration but is genuinely accurate. The discovery workshop they ran surfaced assumptions we had not examined and contradictions in our requirements that would have caused real problems mid-development. The functional specification they produced was the clearest articulation of our product that we had seen written down.
How was your overall experience with their communication and project management?
Outstanding. I have worked with agencies that communicate beautifully during the sales process and go quiet during delivery. This was the opposite — structured, consistent, and genuinely informative throughout. Problems were surfaced early with proposed solutions rather than just problem statements, which made the inevitable mid-project decisions much easier to make.
Did the company deliver the project on time and within your expected budget?
Yes. I will note that the original timeline was aggressive and I had privately expected a slip. They managed to hold it by making smart sequencing decisions early on that I only fully understood in retrospect. The budget discipline was equally good — we received a single change request for scope we had introduced ourselves and it was priced fairly.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board assumed a payback period of eighteen months. Based on current trajectory we will hit that in under a year. The efficiency gains in our Media & Entertainment operations have been more significant than the model projected, partly because the quality of the data coming out of the new system is enabling decisions we could not make before.
What did you like most about working with this company?
The post-launch behaviour. Some agencies disappear the moment the final invoice is paid. This team maintained the same level of responsiveness during the hypercare period as during development, handed over thorough documentation without being asked twice, and checked in proactively a month after go-live to review performance metrics with us. That last part was entirely unprompted.
Would you recommend this company to others, and would you work with them again?
Yes, without qualification. I have already made two direct referrals to peers in the Media & Entertainment sector who were facing similar Cybersecurity challenges. In both cases I gave the recommendation specifically because I was confident the experience would match what I described — which is a level of confidence I do not extend lightly.

FAQs

Which industries does Touchtech serve?
Touchtech has experience working with businesses across multiple industries, including Media & Entertainment, Travel & Hospitality, Insurance, Advertising & Marketing, Automotive and Real Estate.
Is Touchtech suitable for startups?
Yes. Many startups choose companies like Touchtech because they offer MVP development, product consulting, scalable architecture, and dedicated development teams that help launch products quickly while managing development costs. For context, it has experience across industries such as Media & Entertainment, Travel & Hospitality, Insurance, Advertising & Marketing, Automotive and Real Estate, and it has served clients in New-zealand.
How long does Touchtech take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 10 - 49 professionals, Touchtech can scale resources based on project urgency.
Why should businesses choose Touchtech?
Businesses may choose Touchtech based on factors such as technical expertise, industry experience, client reviews, development methodology, communication practices, and the ability to deliver scalable software solutions that align with business objectives. Founded in 2010, the company has built a track record of delivering projects across various industries.
Does Touchtech provide post-launch support and maintenance?
Many software development companies, including Touchtech, offer ongoing maintenance, bug fixes, performance optimization, security updates, feature enhancements, and technical support after project deployment. For context, it has served clients in New-zealand, and its typical hourly rate is around $25 - $49.
How can I contact Touchtech for a project?
Businesses can contact Touchtech through its official website, email, or contact form to discuss project requirements, request a consultation, or receive a development estimate. For context, its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development and Web Development, and it reports a team size of 10 - 49 professionals.
Does Touchtech offer dedicated developers?
Yes, many companies like Touchtech provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, it has experience across industries such as Media & Entertainment, Travel & Hospitality, Insurance, Advertising & Marketing, Automotive and Real Estate, and its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development and Web Development.
What engagement models does Touchtech provide?
Touchtech may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development and Web Development, and it has served clients in New-zealand.
Which countries does Touchtech serve?
Touchtech may serve clients across multiple countries and regions, including New-zealand, depending on market demand and business partnerships.

Company Info

Founded 2010
Employees 10 - 49
Hourly Rate $25 - $49
Avg. Project Cost $30,000+
Client Rating 4.4/5 (11 reviews)

Rating Breakdown

Quality
4.5
Schedule
4.5
Cost
4.3
Communication
4.5