USERADGENTS

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4.5/5 (11 reviews)
+33177756590 uainfo@useradgents.com Visit Website

About USERADGENTS

USERADGENTS is one of the leading mobile app development company. They partner with you in the industry to develop amazing solutions you require to succeed. They always demand to approach their customer's user experience with them. They solidly understand that their clients start something out and there is not a viable choice for a class of service.

Services

Mobile App Development Web Development Web Design Digital Strategy Android App Development iOS App Development App Marketing

Industries Served

Automotive

USERADGENTS Reviews

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CRM build that finally brought our sales and customer success teams onto one platform

Fernanda Costa / VP of Technology - Vento Retail SA
Verified
Oct 09, 2022

Project summary: The shift to EVs required us to build a connected vehicle data platform capable of handling telemetry from a growing fleet while supporting over-the-air software updates.

Twelve weeks from kickoff to live production deployment for a project of this complexity. I would not have believed that was achievable if I had not watched them do it. The velocity came from genuine engineering discipline — clear requirements, short feedback loops, automated testing, and a team that communicated internally without the overhead that slows most agencies down. The product has been live for four months with no critical bugs and one minor patch. We are already in scoping conversations for phase two.

PROS

Technical depth across the full stack, honest and timely communication, delivered exactly what was scoped without surprise additions to the invoice

CONS

Honestly nothing worth documenting — we went in with high expectations and they were met on every measure

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCRM Development
IndustryAutomotive
Project CostLess than $10,000
DurationFeb 2025 – Sep 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Vento Retail SA is a Automotive business based in Rio de Janeiro, Brazil. As VP of Technology I am responsible for all technology investment decisions, vendor selection, and ensuring our digital capabilities match our growth ambitions. We operate in a competitive market where the quality of our software directly affects our ability to win and retain clients.
What specific problem or business challenge led you to hire this company?
We had a product concept validated by market research but no clear path to build it within our budget and timeline constraints. Our Automotive competitors were moving quickly and we could not afford to spend eighteen months finding out a generalist agency could not execute the CRM Development work our product required.
What services did the company provide for your project?
The core engagement was CRM Development but expanded to include technical consultancy during the discovery phase, which helped us refine the requirements significantly before development began. They also took responsibility for coordinating with our third-party data providers, which removed a significant coordination burden from our internal team.
Why did you choose this company over other providers you considered?
Price was a factor but not the deciding one. They were mid-range in our evaluation. What tipped it was the combination of their technical depth in CRM Development, the seniority of the team they proposed to assign to our account, and the clarity of their project governance model. We had been burned by an agency that overpromised before and we needed to see evidence of process maturity.
How clearly did the company understand your requirements and business goals?
Extremely well. They asked detailed questions, challenged vague requirements until they were specific, and proposed sensible defaults for decisions we had not yet made rather than just leaving them open. By the time development started there was no ambiguity in the backlog, which is a rare starting position.
How was your overall experience with their communication and project management?
The project management was the best I have experienced in a vendor relationship. We had fortnightly sprint reviews with structured agendas, a shared backlog that we could inspect at any point, a risk register that was actively maintained rather than created at kickoff and never opened again, and a project manager who treated our time as something worth protecting. Communication was proactive, not reactive.
Did the company deliver the project on time and within your expected budget?
The project landed on the agreed delivery date and within the approved budget. We did add scope during the engagement — two features that became apparent as essential during user testing — and those were quoted, approved, and delivered without affecting the original scope timeline. That kind of clean change management is not something you can take for granted.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is that the problem we hired them to solve no longer exists. Beyond that, the new CRM Development platform has reduced our operational overhead measurably, our team spends less time managing incidents and more time on product development, and we have been able to onboard two new enterprise clients who had previously cited our technical limitations as a barrier.
What did you like most about working with this company?
The quality of the written communication. This matters more than most clients articulate. Clear, concise, technically accurate updates that our non-technical stakeholders could read and understand. Proposals and change requests that made the decision obvious rather than obscuring it in jargon. That communication quality reduced our internal coordination overhead significantly.
Would you recommend this company to others, and would you work with them again?
Yes, without qualification. I have already made two direct referrals to peers in the Automotive sector who were facing similar CRM Development challenges. In both cases I gave the recommendation specifically because I was confident the experience would match what I described — which is a level of confidence I do not extend lightly.

FAQs

What services does USERADGENTS offer?
USERADGENTS provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Android App Development, App Marketing, Digital Strategy, iOS App Development and Mobile App Development.
Which industries does USERADGENTS serve?
USERADGENTS has experience working with businesses across multiple industries, including Fashion & Apparel, Information Technology, Logistics & Supply Chain, Automotive, Nonprofit & NGO and Real Estate.
How can I contact USERADGENTS for a project?
Businesses can contact USERADGENTS through its official website, email, or contact form to discuss project requirements, request a consultation, or receive a development estimate. For context, it has experience across industries such as Fashion & Apparel, Information Technology, Logistics & Supply Chain, Automotive, Nonprofit & NGO and Real Estate, and its typical hourly rate is around N/A.
Is USERADGENTS an offshore software development company?
USERADGENTS may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, it has served clients in France, and it has been operating since 2008.
Does USERADGENTS offer dedicated developers?
Yes, many companies like USERADGENTS provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, it has experience across industries such as Fashion & Apparel, Information Technology, Logistics & Supply Chain, Automotive, Nonprofit & NGO and Real Estate, and its listed capabilities span Android App Development, App Marketing, Digital Strategy, iOS App Development and Mobile App Development.
What engagement models does USERADGENTS provide?
USERADGENTS may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, it has served clients in France, and its typical hourly rate is around N/A.
Can USERADGENTS build AI-powered applications?
Many modern software development companies, including USERADGENTS, offer AI and machine learning integration services such as chatbots, predictive analytics, computer vision, and intelligent automation. For context, it has served clients in France, and its typical hourly rate is around N/A.
Can USERADGENTS modernize legacy software?
USERADGENTS may provide legacy software modernization services, including re-platforming, code refactoring, and migration to modern frameworks or cloud infrastructure to improve performance and maintainability. For context, it has experience across industries such as Fashion & Apparel, Information Technology, Logistics & Supply Chain, Automotive, Nonprofit & NGO and Real Estate, and its listed capabilities span Android App Development, App Marketing, Digital Strategy, iOS App Development and Mobile App Development.
How do I request a proposal from USERADGENTS?
You can request a proposal from USERADGENTS by submitting your project requirements through its website contact form, email, or by reaching out directly to discuss your business goals and receive a tailored development estimate. For context, its listed capabilities span Android App Development, App Marketing, Digital Strategy, iOS App Development and Mobile App Development, and it has served clients in France.

Company Info

Founded 2008
Employees 10 - 49
Hourly Rate N/A
Avg. Project Cost $60,000+
Client Rating 4.5/5 (11 reviews)

Rating Breakdown

Quality
4.5
Schedule
4.5
Cost
4.5
Communication
4.4