About WebRatio

WebRatio is a leading mobile app development company, leader in fast development enterprise solutions, that serves companies in the different sectors like distribution and retail, energy and utility, travel and transportation, education, and industrial manufacturing. They communicated thousands of emails to their partners and customers when producing a product. They provide software solutions for digital innovation, turnkey applications, and tools for rapid development.

Services

Mobile App Development Web Development UI-UX Design Web Design Internet of Things

Industries Served

Energy & Utilities Travel & Hospitality

WebRatio Reviews

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Compliance programme delivered on time and approved by the regulator without remediation

Aoife Brennan / VP of Product Engineering - Emerald Digital Ltd
Verified
Jan 18, 2026

Project summary: Our field service management system had not been updated significantly in six years. Rising technician count and increasing job complexity had exposed every one of its limitations.

The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.

PROS

Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.5
Overall
4.5
Quality
5.0
Schedule
4.5
Cost
4.5
Communication
Project TypeCybersecurity
IndustryEnergy & Utilities
Project Cost$500,000+
DurationApr 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As VP of Product Engineering at Emerald Digital Ltd I oversee technology investment and delivery across our Energy & Utilities operations in Dublin, UK. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our Cybersecurity capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
The scope covered the full Cybersecurity lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
A trusted peer in the Energy & Utilities sector had used them for a comparable Cybersecurity engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, Cybersecurity depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Dublin, UK and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the Cybersecurity work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex Cybersecurity programme in the Energy & Utilities space and will deliver against a serious brief, this is the team.

Technically rigorous, commercially grounded, and a genuine pleasure to work with

Bram de Vries / Chief Technology Officer - Windmill Tech BV
Verified
Jan 07, 2026

Project summary: Dynamic pricing had been a manual process for years. We knew the revenue management opportunity was significant but lacked the technical capability to build the models and connect them to our booking engine.

The project brief was ambitious and we had received proposals ranging from two to five times our eventual budget from other vendors. This team came back with a proposal that was commercially realistic and technically credible — and then delivered against it. That alignment between proposal and outcome is not something I take for granted. I have been on the other side of it enough times to know it requires both honesty in the sales process and discipline in delivery. We experienced both.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.0
Overall
3.5
Quality
4.0
Schedule
4.0
Cost
3.5
Communication
Project TypeLow-Code / No-Code Development
IndustryTravel & Hospitality
Project Cost$150,000 to $499,999
DurationMay 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Windmill Tech BV, a growth-stage Travel & Hospitality business based in Amsterdam, Netherlands. As Chief Technology Officer my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our Low-Code / No-Code Development capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
Primarily Low-Code / No-Code Development, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
A trusted peer in the Travel & Hospitality sector had used them for a comparable Low-Code / No-Code Development engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, Low-Code / No-Code Development depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Travel & Hospitality experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

FAQs

What technologies does WebRatio specialize in?
Depending on the project requirements, WebRatio may work with technologies such as React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, iOS, Android, AWS, Azure, AI, and cloud platforms. For context, it has served clients in Italy, and it has experience across industries such as Energy & Utilities, Fashion & Apparel, Pharmaceuticals & Biotechnology, Construction, Travel & Hospitality and Nonprofit & NGO.
How long does WebRatio take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 50 - 249 professionals, WebRatio can scale resources based on project urgency.
Why should businesses choose WebRatio?
Businesses may choose WebRatio based on factors such as technical expertise, industry experience, client reviews, development methodology, communication practices, and the ability to deliver scalable software solutions that align with business objectives. Founded in 2001, the company has built a track record of delivering projects across various industries.
Does WebRatio provide post-launch support and maintenance?
Many software development companies, including WebRatio, offer ongoing maintenance, bug fixes, performance optimization, security updates, feature enhancements, and technical support after project deployment. For context, its listed capabilities span Internet of Things, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has served clients in Italy.
How can I contact WebRatio for a project?
Businesses can contact WebRatio through its official website, email, or contact form to discuss project requirements, request a consultation, or receive a development estimate. For context, it has served clients in Italy, and it has been operating since 2001.
How do I choose the right software development company?
When selecting a software development company like WebRatio, consider its portfolio, client reviews, industry expertise, technical capabilities, communication process, pricing model, project management approach, and post-launch support. For context, it has experience across industries such as Energy & Utilities, Fashion & Apparel, Pharmaceuticals & Biotechnology, Construction, Travel & Hospitality and Nonprofit & NGO, and it has been operating since 2001.
Does WebRatio offer dedicated developers?
Yes, many companies like WebRatio provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, it has experience across industries such as Energy & Utilities, Fashion & Apparel, Pharmaceuticals & Biotechnology, Construction, Travel & Hospitality and Nonprofit & NGO, and it has been operating since 2001.
Does WebRatio sign an NDA before starting a project?
Most professional software development companies, including WebRatio, are willing to sign a Non-Disclosure Agreement (NDA) to protect client data and project confidentiality before development begins. For context, its listed capabilities span Internet of Things, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has experience across industries such as Energy & Utilities, Fashion & Apparel, Pharmaceuticals & Biotechnology, Construction, Travel & Hospitality and Nonprofit & NGO.
What is WebRatio's software development process?
WebRatio typically follows a structured software development process that may include requirement analysis, UI/UX design, agile development sprints, quality assurance testing, deployment, and post-launch support. For context, it has experience across industries such as Energy & Utilities, Fashion & Apparel, Pharmaceuticals & Biotechnology, Construction, Travel & Hospitality and Nonprofit & NGO, and it has been operating since 2001.

Company Info

Founded 2001
Employees 50 - 249
Hourly Rate $100 - $149
Avg. Project Cost $60,000+
Client Rating 4.3/5 (12 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.3
Cost
4.3
Communication
4.1