Social Mind

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4.1/5 (12 reviews)
+302107243276 info@socialmind.gr Visit Website

About Social Mind

Social Mind uses content marketing to effectively develop and empower your brand’s presence on the web. Starting from your corporate identity they organize and produce engaging content for your company's blog and social networks. They know how to find the best solutions and how to handle technical notes wisely. They love what they do, and our passion is what keeps their customers coming back.

Services

Mobile App Development UI-UX Design Social Media Marketing Content Marketing Advertising, Media

Industries Served

Retail & E-commerce Mining & Metals

Social Mind Reviews

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Commerce platform that handled peak-day traffic at twelve times normal load without incident

Elliot Thorne / Managing Director, Tech - Redwood Capital Advisors
Verified
Jan 09, 2026

Project summary: Customer expectations had reset and our conversion funnel data showed precisely where we were losing them. We needed a commerce platform capable of delivering the experience our competitors already had.

Six months after go-live our platform is processing three times the transaction volume we specified in the original brief. The architecture choices made during discovery accommodated that growth without remediation work. That is the difference between a team that designs for what you tell them and a team that designs for what you are likely to need. We are in conversation about a Phase 2 engagement and I expect to be using this partnership for several years.

PROS

Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable

CONS

The engagement was priced at the quality level rather than the budget level. We evaluated the alternatives and concluded that the delta was a reasonable premium for the reduction in delivery risk

4.0
Overall
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Communication
Project TypeE-commerce Development
IndustryRetail & E-commerce
Project CostLess than $10,000
DurationSep 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Managing Director, Tech at Redwood Capital Advisors I oversee technology investment and delivery across our Retail & E-commerce operations in San Francisco, USA. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
The core engagement was E-commerce Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between San Francisco, USA and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Retail & E-commerce sector looking for E-commerce Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

CMS migration completed without losing a single page of SEO equity

Callum Stanton / GM of Technology - Suncoast Retail Group
Verified
Mar 03, 2024

Project summary: Several previous vendor relationships had left us cautious. We needed a partner who would be honest about complexity upfront rather than discovering it mid-project.

I have worked with development agencies on four continents over the past fifteen years and this team sits comfortably in the top tier. What separated them was not just technical skill, which was genuinely impressive, but their instinct for asking the right business questions before reaching for a technical answer. The project ran to schedule, the architecture is clean and well-documented, and the handover was thorough. Six months after go-live we have not raised a single critical support ticket. That speaks for itself.

PROS

Senior engineers on our account throughout the entire project rather than a bait-and-switch to juniors after contract signing, transparent reporting, realistic estimates that proved accurate

CONS

Their calendar books up quickly which made scheduling the initial kickoff slightly challenging — a good problem for them to have and not one that affected our delivery

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCMS Development
IndustryMining & Metals
Project Cost$10,000 to $49,999
DurationMar 2025 – Apr 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Suncoast Retail Group is a Mining & Metals business based in Brisbane, Australia. As GM of Technology I am responsible for all technology investment decisions, vendor selection, and ensuring our digital capabilities match our growth ambitions. We operate in a competitive market where the quality of our software directly affects our ability to win and retain clients.
What specific problem or business challenge led you to hire this company?
Growth into new markets had exposed serious limitations in our platform. What had worked for our original user base in Brisbane, Australia was not going to scale internationally, and the CMS Development requirements for those new markets were meaningfully different. We needed a partner who had solved that kind of problem before.
What services did the company provide for your project?
The full CMS Development lifecycle from discovery through to production deployment and hypercare support. This included requirements workshops, solution architecture, sprint-based development, QA and automated testing, deployment to our cloud environment, and a structured handover with documentation. They also provided a brief post-launch period of dedicated support which was genuinely useful.
Why did you choose this company over other providers you considered?
We evaluated four vendors in total. Two were eliminated after the technical assessment stage because their proposed architectures showed a surface-level understanding of what we needed. This team's proposal demonstrated genuine depth in CMS Development and specific knowledge of the Mining & Metals sector that the others could not match. The reference calls confirmed a consistent pattern of delivery.
How clearly did the company understand your requirements and business goals?
The requirements understanding was solid from early on, aided by the fact that they had prior experience in the Mining & Metals sector and did not need us to explain domain context that a less experienced team would have required. That background knowledge shortened the discovery phase meaningfully and reduced the volume of clarification questions during sprints.
How was your overall experience with their communication and project management?
The project management was the best I have experienced in a vendor relationship. We had fortnightly sprint reviews with structured agendas, a shared backlog that we could inspect at any point, a risk register that was actively maintained rather than created at kickoff and never opened again, and a project manager who treated our time as something worth protecting. Communication was proactive, not reactive.
Did the company deliver the project on time and within your expected budget?
Yes. I will note that the original timeline was aggressive and I had privately expected a slip. They managed to hold it by making smart sequencing decisions early on that I only fully understood in retrospect. The budget discipline was equally good — we received a single change request for scope we had introduced ourselves and it was priced fairly.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate precisely because several factors changed simultaneously, but the data we can attribute directly to the new CMS Development platform shows a meaningful improvement in the metrics that matter to our Mining & Metals business. Our account managers report that the new capability is coming up positively in client conversations, which was one of the strategic objectives we started with.
What did you like most about working with this company?
The post-launch behaviour. Some agencies disappear the moment the final invoice is paid. This team maintained the same level of responsiveness during the hypercare period as during development, handed over thorough documentation without being asked twice, and checked in proactively a month after go-live to review performance metrics with us. That last part was entirely unprompted.
Would you recommend this company to others, and would you work with them again?
Yes. The referral I would give comes with context: they are not the cheapest option and they are not the fastest to schedule. If you are optimising purely on price or looking for someone to start tomorrow, there are other choices. If you want the work done properly and a partner you can trust with a complex, high-stakes CMS Development engagement, this team is the answer.

FAQs

What services does Social Mind offer?
Social Mind provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Advertising, Media, Content Marketing, Mobile App Development, Social Media Marketing and UI-UX Design.
Which industries does Social Mind serve?
Social Mind has experience working with businesses across multiple industries, including Mining & Metals, Healthcare, Retail & E-commerce, Pharmaceuticals & Biotechnology, Food & Beverage and Environmental Services.
Is Social Mind suitable for startups?
Yes. Many startups choose companies like Social Mind because they offer MVP development, product consulting, scalable architecture, and dedicated development teams that help launch products quickly while managing development costs. For context, its listed capabilities span Advertising, Media, Content Marketing, Mobile App Development, Social Media Marketing and UI-UX Design, and it has been operating since 2014.
What technologies does Social Mind specialize in?
Depending on the project requirements, Social Mind may work with technologies such as React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, iOS, Android, AWS, Azure, AI, and cloud platforms. For context, it has experience across industries such as Mining & Metals, Healthcare, Retail & E-commerce, Pharmaceuticals & Biotechnology, Food & Beverage and Environmental Services, and its typical hourly rate is around $100 - $149.
How long does Social Mind take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 2 - 9 professionals, Social Mind can scale resources based on project urgency.
Is Social Mind an offshore software development company?
Social Mind may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, it has experience across industries such as Mining & Metals, Healthcare, Retail & E-commerce, Pharmaceuticals & Biotechnology, Food & Beverage and Environmental Services, and it reports a team size of 2 - 9 professionals.
Does Social Mind offer dedicated developers?
Yes, many companies like Social Mind provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, its listed capabilities span Advertising, Media, Content Marketing, Mobile App Development, Social Media Marketing and UI-UX Design, and its average project cost is reported at $50000+.
What engagement models does Social Mind provide?
Social Mind may offer multiple engagement models such as fixed-price contracts, dedicated team hiring, and time-and-material billing, allowing businesses to choose the option that best fits their budget and project scope. For context, it has experience across industries such as Mining & Metals, Healthcare, Retail & E-commerce, Pharmaceuticals & Biotechnology, Food & Beverage and Environmental Services, and its listed capabilities span Advertising, Media, Content Marketing, Mobile App Development, Social Media Marketing and UI-UX Design.
Does Social Mind develop SaaS products?
Yes, Social Mind may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has experience across industries such as Mining & Metals, Healthcare, Retail & E-commerce, Pharmaceuticals & Biotechnology, Food & Beverage and Environmental Services, and its average project cost is reported at $50000+.
How do I request a proposal from Social Mind?
You can request a proposal from Social Mind by submitting your project requirements through its website contact form, email, or by reaching out directly to discuss your business goals and receive a tailored development estimate. For context, it has experience across industries such as Mining & Metals, Healthcare, Retail & E-commerce, Pharmaceuticals & Biotechnology, Food & Beverage and Environmental Services, and its typical hourly rate is around $100 - $149.

Company Info

Founded 2014
Employees 2 - 9
Hourly Rate $100 - $149
Avg. Project Cost $25,000+
Client Rating 4.1/5 (12 reviews)

Rating Breakdown

Quality
4.0
Schedule
4.3
Cost
4.0
Communication
4.1